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View Broadband Usage

FIXED
mexicano
Rising Star
Posts: 187
Thanks: 6
Fixes: 2
Registered: ‎17-07-2010

View Broadband Usage

Has view my broadband usage finally been shut down? I know it doesn't really matter anymore as it is unlimited but it was a nice indicator of how much I used every month.

8 REPLIES 8
MattyC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 3,201
Fixes: 46
Registered: ‎10-04-2014

Re: View Broadband Usage

Fix

Hi there,

This is why you can view your usage at the moment. Hopefully it's only a temporary issue for the moment.

Matty

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
mexicano
Rising Star
Posts: 187
Thanks: 6
Fixes: 2
Registered: ‎17-07-2010

Re: View Broadband Usage

Thanks Matty for the quick reply

Jonpe
Hero
Posts: 3,991
Thanks: 1,831
Fixes: 9
Registered: ‎05-09-2016

Re: View Broadband Usage

Well it does matter because a number of ISPs still offer metered packages, and if you have no idea how much you are using, you are not able to compare these to PN.

MauriceC
Resting Legend
Posts: 4,085
Thanks: 929
Fixes: 17
Registered: ‎10-04-2007

Re: View Broadband Usage


@MattyC wrote:

This is why you can view your usage at the moment. Hopefully it's only a temporary issue for the moment.

Matty


 

OK @MattyC  but it has been 'temporary' for more than 4 weeks now and nothing is being reported in Service Status or elsewhere on when it is likely to be sorted.  Can we have an update please?

 

 

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Browni
Aspiring Hero
Posts: 2,673
Thanks: 1,054
Fixes: 60
Registered: ‎02-03-2016

Re: View Broadband Usage

It's contagious as I've now been infected Grin

No usage recorded since 15th December Huh

Jonpe
Hero
Posts: 3,991
Thanks: 1,831
Fixes: 9
Registered: ‎05-09-2016

Re: View Broadband Usage


@MattyC wrote:

 

This is why you can view your usage at the moment. Hopefully it's only a temporary issue for the moment.

So being able to view one's usage is a temporary issue?  Presumably PN are working hard to ensure none of us will be able to do so. Funny


 

JohnX
Newbie
Posts: 1
Thanks: 3
Registered: ‎25-12-2016

Re: View Broadband Usage

Mine last worked on the 10th of December.

This seems to have been happening for rather a long time for a "temporary" issue and I think to describe the posting of a message that it is a temporary issue as a "fix" is totally unacceptable. It patently obviously is not fixed.

 

Browni
Aspiring Hero
Posts: 2,673
Thanks: 1,054
Fixes: 60
Registered: ‎02-03-2016

Re: View Broadband Usage

It's started recording usage again for me today.

Probably pure coincidence that I went gateway hopping around 3pm today to get rid of increased latency Cool

 

My Broadband Ping - Plusnet