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Very slow uploads even after being 'uncapped'
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Very slow uploads even after being 'uncapped'
18-10-2013 12:22 PM
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Hello!
My download speed is OK (even though it has seemed to drop last few days), but my uploads speed is only 0.3 Mbps at best, I asked for the line to be uncapped and have a sync rate of 1072. I am expecting it to be more near 1 Mbps.
My Asus N55U router stats are below. Can you please have a look at this as uploading photos takes an age.
Thanks,
Tom
My download speed is OK (even though it has seemed to drop last few days), but my uploads speed is only 0.3 Mbps at best, I asked for the line to be uncapped and have a sync rate of 1072. I am expecting it to be more near 1 Mbps.
My Asus N55U router stats are below. Can you please have a look at this as uploading photos takes an age.
Thanks,
Tom
Quote Modulation : ADSL2+
Annex Mode : Annex A/L
Line State : up
Lan Tx : 17675681
Lan Rx : 11843966
ADSL Tx : 175395
ADSL Rx : 249252
CRC Down : 0
CRC Up : 0
FEC Down : 0
FEC Up : 1175
HEC Down : 0
HEC Up : 0
SNR Up : 6.8
SNR Down : 7.4
Line Attenuation Up : 8.1
Line Attenuation Down : 12.0
Data Rate Up : 1072
Data Rate Down : 15535
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Re: Very slow uploads even after being 'uncapped'
18-10-2013 12:38 PM
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Hi philosoma and thanks for joining the community!
Agreed, you should be seeing better speeds. I've checked the order we placed for this at the end of last month and can't see any issues there. Diagnostic tests show a sync speed on the upstream of 1072kbps too.
Assuming that the speeds below were recorder when connected via ethernet rather than wireless (please try that if it was over WiFi) then I'd advise raising a fault: http://faults.plus.net
Adam
Agreed, you should be seeing better speeds. I've checked the order we placed for this at the end of last month and can't see any issues there. Diagnostic tests show a sync speed on the upstream of 1072kbps too.
Assuming that the speeds below were recorder when connected via ethernet rather than wireless (please try that if it was over WiFi) then I'd advise raising a fault: http://faults.plus.net
Adam
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