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Very slow to load pages and very high ping for fttc

Community Veteran
Posts: 1,817
Thanks: 11
Registered: ‎30-07-2007

Very slow to load pages and very high ping for fttc

My net has been getting slower and slower. When I test with BT speedchecker I get the correct download and upload speeds of 26 down and 6 up but my ping is way up to 60ms. Is there anything That can be done to get a more reasonable ping and make the net work using once more.
podman
4 REPLIES
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Very slow to load pages and very high ping for fttc

Hi Podman,
Is that over a wired or wireless connection?
Is it all web pages that are slow, is this just at certain times?
Community Veteran
Posts: 1,817
Thanks: 11
Registered: ‎30-07-2007

Re: Very slow to load pages and very high ping for fttc

Wired and all pages :-( Still the same today.
BT Speedtest give decent download / upload speeds just this very poor ping.
BT speedtest just gave pings of 40ms but speed to view pages suggests it higher.
The BT test page is the only page to come up in any reasonable time is it given priority?
podman
Community Veteran
Posts: 1,817
Thanks: 11
Registered: ‎30-07-2007

Re: Very slow to load pages and very high ping for fttc

BT Test Ping of 0.00ms from one extreme to the other must be a flaw.
Now back to 63ms
podman
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Very slow to load pages and very high ping for fttc

Does this happen on more than one device?
It might be worth opening a command prompt and running a ping and tracert command to the website you're trying to get to.