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Very slow broadband speeds

craigy88
Newbie
Posts: 4
Registered: 27-07-2015

Very slow broadband speeds

recently i've been getting dreadful BB speeds, im now at 1.2mbps. I cant justify paying £50 p/month for these ridiculous speeds. its never been about 4mbps since i swapped to plusnet 3years ago. I dont know what to do!?

2 REPLIES
Superuser
Superuser
Posts: 10,023
Thanks: 1,562
Fixes: 19
Registered: 22-08-2007

Re: Very slow broadband speeds

Have you done the self checks for slow internet speeds - see the link below.
Plusnet Help Team
Plusnet Help Team
Posts: 4,553
Thanks: 250
Fixes: 111
Registered: 01-01-2012

Re: Very slow broadband speeds

Sorry to hear you're having issues.

Our tests aren't showing any issues and your profiles are set so you should be getting speeds around 4.5mbps.

Can you run a speedtest here over a wired connection and let us know the results?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team