Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Very slow broadband and signal dropping - any ideas?
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Very slow broadband and signal dropping - any idea...
- « Previous
-
- 1
- 2
- Next »
Re: Very slow broadband and signal dropping - any ideas?
26-08-2014 6:23 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks Jack - engineer coming out tomorrow morning.
Message 16 of 19
(288 Views)
Re: Very slow broadband and signal dropping - any ideas?
27-08-2014 9:37 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Good news!
Let us know how you get on!
Let us know how you get on!
Message 17 of 19
(288 Views)
Re: Very slow broadband and signal dropping - any ideas?
27-08-2014 1:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks Jack. Openreach have been, replaced cable all the way from the pole down the road, said the problem was caused by knackered old cable and some 'tree rub' from over the road that damaged the line. Apparently all working OK and the tests suggest anything up to 20mb should now be supported. The engineer said he's reset whatever line speed restriction was in place from their end, bBut... our connection is still painfully slow unfortunately. Does something need to happen at the Plusnet end before our speed picks up?
Cheers!
Cheers!
Message 18 of 19
(288 Views)
Re: Very slow broadband and signal dropping - any ideas?
27-08-2014 2:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Whoo hoo! We're back. Thanks all for the advice.
Message 19 of 19
(288 Views)
- « Previous
-
- 1
- 2
- Next »
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Very slow broadband and signal dropping - any idea...