Very poor connection

[#1]

Hi am experiencing a very poor connection from my laptop to the wi-fi, I can only receive one bar on the connection and sometimies dropping out completely, even though there are no other devices connected to the wi-fi and I am no more than a meter away from my router.

My router is plugged into the master socket and have checked all lead and phone line working.

[#2]

Hey,

It might be worth changing your Wireless Channel, we've got a Support Guide/Video which talks you through how you can do that: https://www.plus.net/help/broadband/router-user-guides/ under the "How do I change my wi-fi settings?"

[#3]

This is the other issue I am having, I can get onto my routers home page but I am unable to click on any of the tabs at the top, like the page is froze

[#4]

I have now managed to change my router Channel but I am still experiencing poor signal, still receiving one bar on my laptop

[#5]

Which router do you have?

It may be worth downloading a WiFi Analyser such as 'inSSIDer' to see if your signal is being blocked out from other nearby routers.

Also if its a Hub 1 you have separating the 2.4 and 5Ghz services can help. Finally, are you seeing stronger signals from other WiFi services on your laptop, could your laptop have a problem?

[#6]

I have the 2704n router and running standard broadband. I have used a wifi analyser to determain the best router channel but seems no change.

There is no issue with the laptop as it is 2 weeks old and have connected it to different wi-fi networks and received full signal with no problems

[#7]

try this thread https://community.plus.net/t5/Broadband/Internet-page-request-timed-out/td-p/1372233 people seem to be having issues with windows 10 at the moment! Personally I stick to the last known working windows...xp haha