Very good connection has gone south
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- Re: Very good connection has gone south
Very good connection has gone south
31-05-2017 8:52 AM
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For more than a year my router has syncd in the high 7Ks kbps @ 3 dB margin and 47 dB attenuation, However within the last six or so weeks I have been lucky to achieve 6000 kbps, what ever the target noise margin, but upstream sync is substantially higher than before. Noise margins for down and up streams used to be stronger on the up by say 3 dB. Now the differential is much reduced to ~1 dB.
If and when a staff member is about , could he, please, have a look at me from the Plusnet end.
Re: Very good connection has gone south
31-05-2017 10:53 AM
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Sorry to hear you're having speed problems.
Testing your broadband service is showing it banded at 6 Mb/s...
Profile Info: | WBC 3M - 6M Medium delay (INP 2) 6dB Downstream, UC Low delay (INP 0) 6dB Upstream (ADSL2+) |
Likely caused by the historic drops in your connection...
Testing your line isn't identifying any problems. I've removed the banding now, and the sync speed has crept up to about 6.1 Mb/s which is unfortunately within your estimates.
If the drops continue we could possibly raise a fault based on that.
Let us know how you get on.
Re: Very good connection has gone south
31-05-2017 10:00 PM
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@Gandalf Thank you. I think I did say in my OP that hitherto I had been working to a 3 dB noise margin. My Billion 8800Nl router does permit me to tweak the noise margin.
How long would you suggest I wait before gradually dropping the target down?
Re: Very good connection has gone south
31-05-2017 10:17 PM
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Re: Very good connection has gone south
29-06-2017 5:48 PM - edited 29-06-2017 5:54 PM
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Please, can you have another look at my connection? Something is definitely awry from the time a few months ago, when could work on 3dB margin and approaching 8000kbps sync even interleaved. Now that’s impossible, but I’ve been put on fast path!
At around 6 p.m on 27 June, I got around to running router from test socket by wi-fi, the distance and situation between router and computer being long and problematic for Ethernet.
On seeing a rise in sync to 6700 from 5400 kbps, I thought my wiring is suspect, but within the hour it had dropped back to 5380. Then through 28th it was much the same with sync and SNRm fluctuations from high to -2 dB, though connection seemed to hold more or less, but with some drops.
Smileys below are a mystery!
Come this morning, it was hell on steroids getting a connection. This is the log from a monitoring application:
29 Jun 2017 08:13:19 Configuration files stored in C:\Users\GordonE\***-6.0.2\
29 Jun 2017 08:13:19 The configured modem/router is Billion 8800NL
29 Jun 2017 08:13:19 Snapshot folder is C:\Users\G***E\AppData\Local\***\***\
29 Jun 2017 08:13:22 Recording started
29 Jun 2017 08:13:25 Unable to login to modem/router
29 Jun 2017 08:15:25 Unable to login to modem/router
29 Jun 2017 08:17:25 Unable to collect stats 3 or more times in succession
29 Jun 2017 08:17:25 Unable to login to modem/router
29 Jun 2017 08:19:25 Unable to login to modem/router
29 Jun 2017 08:21:25 Unable to login to modem/router
29 Jun 2017 08:23:25 Unable to login to modem/router
29 Jun 2017 08:23:52 Unable to login to modem/router
29 Jun 2017 08:25:52 Unable to login to modem/router
29 Jun 2017 08:27:52 Unable to collect stats 3 or more times in succession
29 Jun 2017 08:27:52 Unable to login to modem/router
29 Jun 2017 08:29:52 Unable to login to modem/router
29 Jun 2017 08:31:52 Unable to login to modem/router
29 Jun 2017 08:33:52 Unable to login to modem/router
29 Jun 2017 08:35:52 Unable to login to modem/router
29 Jun 2017 08:37:52 Unable to login to modem/router
29 Jun 2017 08:39:52 Unable to login to modem/router
29 Jun 2017 08:41:52 Unable to login to modem/router
29 Jun 2017 08:43:53 Unable to login to modem/router
29 Jun 2017 08:45:52 Unable to login to modem/router
29 Jun 2017 08:47:52 Unable to login to modem/router
29 Jun 2017 08:49:52 Unable to login to modem/router
29 Jun 2017 08:51:53 Unable to login to modem/router
29 Jun 2017 08:53:52 Unable to login to modem/router
29 Jun 2017 08:55:52 Unable to login to modem/router
29 Jun 2017 08:57:52 Unable to login to modem/router
29 Jun 2017 08:59:53 Unable to login to modem/router
29 Jun 2017 09:01:53 Unable to login to modem/router
29 Jun 2017 09:03:52 Unable to login to modem/router
29 Jun 2017 09:05:52 Unable to login to modem/router
29 Jun 2017 09:07:53 Unable to login to modem/router
29 Jun 2017 09:09:52 Unable to login to modem/router
29 Jun 2017 09:11:52 Unable to login to modem/router
29 Jun 2017 09:13:53 Unable to login to modem/router
29 Jun 2017 09:15:52 Unable to login to modem/router
29 Jun 2017 09:17:52 Unable to login to modem/router
29 Jun 2017 09:19:52 Unable to login to modem/router
29 Jun 2017 09:21:52 Unable to login to modem/router
29 Jun 2017 09:23:50 No DSL connection
29 Jun 2017 09:24:45 DSL connection restored. SNRMup = 6.2 dB, SNRMdown = 6.0 dB
29 Jun 2017 09:24:48 IP address is now 147.147.192.236
29 Jun 2017 09:25:51 Unable to login to modem/router
29 Jun 2017 09:27:51 Unable to login to modem/router
29 Jun 2017 09:29:23 Unable to login to modem/router
29 Jun 2017 09:31:21 DSL connection restored. SNRMup = 6.0 dB, SNRMdown = 6.6 dB
29 Jun 2017 09:31:24 IP address is now 147.147.192.212
29 Jun 2017 09:47:20 DSL connection dropped
29 Jun 2017 09:47:20 No DSL connection
29 Jun 2017 09:49:20 No DSL connection
29 Jun 2017 09:50:33 Timeout while collecting bitloading data
29 Jun 2017 09:50:34 DSL connection restored. SNRMup = 5.9 dB, SNRMdown = -7.8 dB
29 Jun 2017 09:50:34 Telnet timeout
29 Jun 2017 09:50:50 Unable to determine IP address
29 Jun 2017 09:51:10 Unable to determine IP address
29 Jun 2017 09:52:20 DSL connection restored. SNRMup = 3.3 dB, SNRMdown = 11.1 dB
29 Jun 2017 09:52:36 Unable to determine IP address
29 Jun 2017 09:54:19 No DSL connection
29 Jun 2017 09:56:19 No DSL connection
29 Jun 2017 09:58:20 DSL connection restored. SNRMup = 5.9 dB, SNRMdown = 6.0 dB
29 Jun 2017 10:00:19 No DSL connection
29 Jun 2017 10:02:19 No DSL connection
29 Jun 2017 10:04:20 DSL connection restored. SNRMup = 6.5 dB, SNRMdown = 6.1 dB
29 Jun 2017 10:04:23 IP address is now 147.147.192.146
29 Jun 2017 10:22:19 DSL connection dropped
29 Jun 2017 10:22:19 No DSL connection
29 Jun 2017 10:24:20 DSL connection restored. SNRMup = 6.1 dB, SNRMdown = 6.0 dB
All this with the same type sync and SNRm fluctuations as on 28th.
The router’s log since then:
Jun 29 10:02:34 daemon crit kernel: Line 0: ADSL link up, Bearer 0, us=1059, ds=5487
Jun 29 10:02:34 daemon warn kernel: bcmxtmcfg: XTM Link Information, port = 0, State = UP, Service Support = ATM
Jun 29 10:02:34 daemon warn kernel: bcmxtmcfg: ReconfigureSAR port 0 traffictype 1
Jun 29 10:02:34 daemon warn kernel: bcmxtmcfg: Normal(XTM/PTM) Mode enabled
Jun 29 10:02:34 daemon warn kernel: TxLineRateTimer=50060
Jun 29 10:02:34 daemon warn kernel: bcmxtmrt: MAC address: 60 03 47 00 2a a2
Jun 29 10:02:34 daemon warn kernel: [DoCreateDeviceReq.3087]: register_netdev
Jun 29 10:02:34 daemon warn kernel: [DoCreateDeviceReq.3089]: register_netdev done
Jun 29 10:02:34 daemon warn kernel: [FAP0] xtmCreateDevice : devId 0, encapType 1, headerLen 0
Jun 29 10:02:34 daemon warn kernel: bcmxtmcfg: Reserve ATM vcid=0 port=0
Jun 29 10:02:34 daemon warn kernel: bcmxtmcfg: Reserve TxQueueIdx=0 for vcid 0
Jun 29 10:02:34 daemon warn kernel: XTM Init: Ch:0 - 400 tx BDs at 0xa3000000
Jun 29 10:02:34 daemon warn kernel: bcmxtmcfg: Connection UP, LinkActiveStatus=0x1, US=1059000, DS=5487000
Jun 29 10:02:34 daemon warn kernel: [FAP1] xtmCreateDevice : devId 0, encapType 1, headerLen 0
Jun 29 10:02:34 daemon warn kernel: [FAP0] xtmLinkUp : devId 0, matchId 0
Jun 29 10:02:34 daemon warn kernel: [FAP1] xtmLinkUp : devId 0, matchId 0
Jun 29 10:02:34 daemon notice syslog: pppd:cms logging initialized.
Jun 29 10:02:34 daemon notice syslog: pppd:PPPoATM setdevname_pppoatm
Jun 29 10:02:34 daemon notice syslog: pppd:PPPoATM setdevname_pppoatm - SUCCESS
Jun 29 10:02:34 daemon notice syslog: pppd 2.4.1 started by admin, uid 0
Jun 29 10:02:34 daemon notice syslog: PPP: Start to connect ...
Jun 29 10:02:34 daemon warn kernel: netdev path : pppoa0 -> atm0
Jun 29 10:02:34 daemon notice syslog: pppd:Using interface pppoa0
Jun 29 10:02:34 daemon notice syslog: pppd:Connect: pppoa0 <-->
Jun 29 10:02:43 daemon notice syslog: pppd:LCP: timeout sending Config-Requests
Jun 29 10:02:43 daemon notice syslog: pppd:Connection terminated.
Jun 29 10:02:46 daemon notice syslog: PPP: Start to connect ...
Jun 29 10:02:46 daemon warn kernel: netdev path : pppoa0 -> atm0
Jun 29 10:02:46 daemon notice syslog: pppd:Using interface pppoa0
Jun 29 10:02:46 daemon notice syslog: pppd:Connect: pppoa0 <-->
Jun 29 10:02:46 daemon crit syslog: PPP LCP UP.
Jun 29 10:02:46 daemon notice syslog: pppd:Remote message: CHAP authentication success
Jun 29 10:02:46 daemon notice syslog: pppd:local IP address 147.147.192.146
Jun 29 10:02:46 daemon notice syslog: pppd:remote IP address 172.16.15.151
Jun 29 10:02:46 daemon notice syslog: pppd:primary DNS address 212.159.6.9
Jun 29 10:02:46 daemon notice syslog: pppd:secondary DNS address 212.159.6.10
Jun 29 10:02:46 daemon crit syslog: Received valid IP address from server. Connection UP.
Jun 29 10:02:49 daemon warn kernel: ^[[0;36;44mBroadcom Packet Flow Cache flushing the flows^[[0m
Jun 29 10:21:41 daemon crit kernel: Line 0: ADSL link down
Jun 29 10:21:41 daemon warn kernel: bcmxtmcfg: XTM Link Information, port = 0, State = DOWN, Service Support = ATM
Jun 29 10:21:41 daemon warn kernel: HOST XTM tx ch 0 disabled.
Jun 29 10:21:41 daemon warn kernel: bcmxtmcfg: Connection DOWN, LinkActiveStatus=0x0
Jun 29 10:21:41 daemon warn kernel: TxLineRateTimer=0
Jun 29 10:21:41 daemon warn kernel: bcmxtmcfg: ReconfigureSAR port 0 traffictype 0
Jun 29 10:21:41 daemon warn kernel: bcmxtmcfg: Normal(XTM/PTM) Mode enabled
Jun 29 10:21:43 daemon notice syslog: pppd:Terminating on signal 20.
Jun 29 10:21:43 daemon crit syslog: Clear IP addresses. PPP connection DOWN.
Jun 29 10:21:43 daemon crit syslog: Clear IP addresses. Connection DOWN.
Jun 29 10:21:51 daemon crit kernel: Line 0: ADSL G.992 started
Jun 29 10:21:56 daemon crit kernel: Line 0: ADSL G.992 channel analysis
Jun 29 10:22:02 daemon crit kernel: Line 0: ADSL G.992 message exchange
Jun 29 10:22:03 daemon crit kernel: Line 0: ADSL link down
Jun 29 10:22:15 daemon crit kernel: Line 0: ADSL G.992 started
Jun 29 10:22:20 daemon crit kernel: Line 0: ADSL G.992 channel analysis
Jun 29 10:22:26 daemon crit kernel: Line 0: ADSL G.992 message exchange
Jun 29 10:22:26 daemon crit kernel: Line 0: ADSL link up, Bearer 0, us=1051, ds=5491
Jun 29 10:22:26 daemon warn kernel: bcmxtmcfg: XTM Link Information, port = 0, State = UP, Service Support = ATM
Jun 29 10:22:26 daemon warn kernel: bcmxtmcfg: ReconfigureSAR port 0 traffictype 1
Jun 29 10:22:26 daemon warn kernel: bcmxtmcfg: Normal(XTM/PTM) Mode enabled
Jun 29 10:22:26 daemon warn kernel: TxLineRateTimer=50443
Jun 29 10:22:27 daemon warn kernel: bcmxtmrt: MAC address: 60 03 47 00 2a a2
Jun 29 10:22:27 daemon warn kernel: [DoCreateDeviceReq.3087]: register_netdev
Jun 29 10:22:27 daemon warn kernel: [DoCreateDeviceReq.3089]: register_netdev done
Jun 29 10:22:27 daemon warn kernel: bcmxtmcfg: Reserve ATM vcid=0 port=0
Jun 29 10:22:27 daemon warn kernel: bcmxtmcfg: Reserve TxQueueIdx=0 for vcid 0
Jun 29 10:22:27 daemon warn kernel: XTM Init: Ch:0 - 400 tx BDs at 0xa47a8000
Jun 29 10:22:27 daemon warn kernel: bcmxtmcfg: Connection UP, LinkActiveStatus=0x1, US=1051000, DS=5491000
Jun 29 10:22:27 daemon warn kernel: [FAP0] xtmCreateDevice : devId 0, encapType 1, headerLen 0
Jun 29 10:22:27 daemon warn kernel: [FAP1] xtmCreateDevice : devId 0, encapType 1, headerLen 0
Jun 29 10:22:27 daemon warn kernel: [FAP0] xtmLinkUp : devId 0, matchId 0
Jun 29 10:22:27 daemon warn kernel: [FAP1] xtmLinkUp : devId 0, matchId 0
Jun 29 10:22:27 daemon notice syslog: pppd:cms logging initialized.
Jun 29 10:22:27 daemon notice syslog: pppd:PPPoATM setdevname_pppoatm
Jun 29 10:22:27 daemon notice syslog: pppd:PPPoATM setdevname_pppoatm - SUCCESS
Jun 29 10:22:27 daemon notice syslog: pppd 2.4.1 started by admin, uid 0
Jun 29 10:22:27 daemon notice syslog: PPP: Start to connect ...
Jun 29 10:22:27 daemon warn kernel: netdev path : pppoa0 -> atm0
Jun 29 10:22:27 daemon notice syslog: pppd:Using interface pppoa0
Jun 29 10:22:27 daemon notice syslog: pppd:Connect: pppoa0 <-->
Jun 29 10:22:30 daemon crit syslog: PPP LCP UP.
Jun 29 10:22:30 daemon notice syslog: pppd:Remote message: CHAP authentication success
Jun 29 10:22:30 daemon notice syslog: pppd:local IP address 147.147.192.146
Jun 29 10:22:30 daemon notice syslog: pppd:remote IP address 172.16.15.151
Jun 29 10:22:30 daemon notice syslog: pppd:primary DNS address 212.159.6.10
Jun 29 10:22:30 daemon notice syslog: pppd:secondary DNS address 212.159.6.9
Jun 29 10:22:30 daemon crit syslog: Received valid IP address from server. Connection UP.
Jun 29 10:22:33 daemon warn kernel: ^[[0;36;44mBroadcom Packet Flow Cache flushing the flows^[[0m
Jun 29 11:32:20 daemon crit kernel: Line 0: ADSL link down
Jun 29 11:32:20 daemon warn kernel: bcmxtmcfg: XTM Link Information, port = 0, State = DOWN, Service Support = ATM
Jun 29 11:32:20 daemon warn kernel: HOST XTM tx ch 0 disabled.
Jun 29 11:32:20 daemon warn kernel: bcmxtmcfg: Connection DOWN, LinkActiveStatus=0x0
Jun 29 11:32:20 daemon warn kernel: TxLineRateTimer=0
Jun 29 11:32:20 daemon warn kernel: bcmxtmcfg: ReconfigureSAR port 0 traffictype 0
Jun 29 11:32:20 daemon warn kernel: bcmxtmcfg: Normal(XTM/PTM) Mode enabled
Jun 29 11:32:23 daemon notice syslog: pppd:Terminating on signal 20.
Jun 29 11:32:23 daemon crit syslog: Clear IP addresses. PPP connection DOWN.
Jun 29 11:32:23 daemon crit syslog: Clear IP addresses. Connection DOWN.
Jun 29 11:32:30 daemon crit kernel: Line 0: ADSL G.992 started
Jun 29 11:32:35 daemon crit kernel: Line 0: ADSL G.992 channel analysis
Jun 29 11:32:41 daemon crit kernel: Line 0: ADSL G.992 message exchange
Jun 29 11:32:42 daemon crit kernel: Line 0: ADSL link down
Jun 29 11:32:54 daemon crit kernel: Line 0: ADSL G.992 started
Jun 29 11:32:59 daemon crit kernel: Line 0: ADSL G.992 channel analysis
Jun 29 11:33:05 daemon crit kernel: Line 0: ADSL G.992 message exchange
Jun 29 11:33:06 daemon crit kernel: Line 0: ADSL link up, Bearer 0, us=1067, ds=5504
Jun 29 11:33:06 daemon warn kernel: bcmxtmcfg: XTM Link Information, port = 0, State = UP, Service Support = ATM
Jun 29 11:33:06 daemon warn kernel: bcmxtmcfg: ReconfigureSAR port 0 traffictype 1
Jun 29 11:33:06 daemon warn kernel: bcmxtmcfg: Normal(XTM/PTM) Mode enabled
Jun 29 11:33:06 daemon warn kernel: TxLineRateTimer=49682
Jun 29 11:33:06 daemon warn kernel: bcmxtmrt: MAC address: 60 03 47 00 2a a2
Jun 29 11:33:06 daemon warn kernel: [DoCreateDeviceReq.3087]: register_netdev
Jun 29 11:33:06 daemon warn kernel: [DoCreateDeviceReq.3089]: register_netdev done
Jun 29 11:33:06 daemon warn kernel: bcmxtmcfg: Reserve ATM vcid=0 port=0
Jun 29 11:33:06 daemon warn kernel: bcmxtmcfg: Reserve TxQueueIdx=0 for vcid 0
Jun 29 11:33:06 daemon warn kernel: XTM Init: Ch:0 - 400 tx BDs at 0xa47fc000
Jun 29 11:33:06 daemon warn kernel: bcmxtmcfg: Connection UP, LinkActiveStatus=0x1, US=1067000, DS=5504000
Jun 29 11:33:06 daemon warn kernel: [FAP0] xtmCreateDevice : devId 0, encapType 1, headerLen 0
Jun 29 11:33:06 daemon warn kernel: [FAP1] xtmCreateDevice : devId 0, encapType 1, headerLen 0
Jun 29 11:33:06 daemon warn kernel: [FAP0] xtmLinkUp : devId 0, matchId 0
Jun 29 11:33:06 daemon warn kernel: [FAP1] xtmLinkUp : devId 0, matchId 0
Jun 29 11:33:06 daemon notice syslog: pppd:cms logging initialized.
Jun 29 11:33:06 daemon notice syslog: pppd:PPPoATM setdevname_pppoatm
Jun 29 11:33:06 daemon notice syslog: pppd:PPPoATM setdevname_pppoatm - SUCCESS
Jun 29 11:33:06 daemon notice syslog: pppd 2.4.1 started by admin, uid 0
Jun 29 11:33:06 daemon notice syslog: PPP: Start to connect ...
Jun 29 11:33:06 daemon warn kernel: netdev path : pppoa0 -> atm0
Jun 29 11:33:06 daemon notice syslog: pppd:Using interface pppoa0
Jun 29 11:33:06 daemon notice syslog: pppd:Connect: pppoa0 <-->
Jun 29 11:33:10 daemon crit syslog: PPP LCP UP.
Jun 29 11:33:10 daemon notice syslog: pppd:Remote message: CHAP authentication success
Jun 29 11:33:11 daemon notice syslog: pppd:local IP address 209.93.105.194
Jun 29 11:33:11 daemon notice syslog: pppd:remote IP address 172.16.15.151
Jun 29 11:33:11 daemon notice syslog: pppd:primary DNS address 212.159.6.9
Jun 29 11:33:11 daemon notice syslog: pppd:secondary DNS address 212.159.6.10
Jun 29 11:33:11 daemon crit syslog: Received valid IP address from server. Connection UP.
Jun 29 11:33:13 daemon warn kernel: ^[[0;36;44mBroadcom Packet Flow Cache flushing the flows^[[0m
Jun 29 12:34:03 daemon crit kernel: Line 0: ADSL link down
Jun 29 12:34:03 daemon warn kernel: bcmxtmcfg: XTM Link Information, port = 0, State = DOWN, Service Support = ATM
Jun 29 12:34:03 daemon warn kernel: HOST XTM tx ch 0 disabled.
Jun 29 12:34:03 daemon warn kernel: bcmxtmcfg: Connection DOWN, LinkActiveStatus=0x0
Jun 29 12:34:03 daemon warn kernel: TxLineRateTimer=0
Jun 29 12:34:03 daemon warn kernel: bcmxtmcfg: ReconfigureSAR port 0 traffictype 0
Jun 29 12:34:03 daemon warn kernel: bcmxtmcfg: Normal(XTM/PTM) Mode enabled
Jun 29 12:34:06 daemon notice syslog: pppd:Terminating on signal 20.
Jun 29 12:34:06 daemon crit syslog: Clear IP addresses. PPP connection DOWN.
Jun 29 12:34:06 daemon crit syslog: Clear IP addresses. Connection DOWN.
Jun 29 12:34:14 daemon crit kernel: Line 0: ADSL G.992 started
Jun 29 12:34:18 daemon crit kernel: Line 0: ADSL G.992 channel analysis
Jun 29 12:34:25 daemon crit kernel: Line 0: ADSL link down
Jun 29 12:34:55 daemon crit kernel: Line 0: ADSL G.992 started
Jun 29 12:35:00 daemon crit kernel: Line 0: ADSL G.992 channel analysis
Jun 29 12:35:06 daemon crit kernel: Line 0: ADSL G.992 message exchange
Jun 29 12:35:07 daemon crit kernel: Line 0: ADSL link up, Bearer 0, us=1059, ds=5491
Jun 29 12:35:07 daemon warn kernel: bcmxtmcfg: XTM Link Information, port = 0, State = UP, Service Support = ATM
Jun 29 12:35:07 daemon warn kernel: bcmxtmcfg: ReconfigureSAR port 0 traffictype 1
Jun 29 12:35:07 daemon warn kernel: bcmxtmcfg: Normal(XTM/PTM) Mode enabled
Jun 29 12:35:07 daemon warn kernel: TxLineRateTimer=50060
Jun 29 12:35:07 daemon warn kernel: bcmxtmrt: MAC address: 60 03 47 00 2a a2
Jun 29 12:35:07 daemon warn kernel: [DoCreateDeviceReq.3087]: register_netdev
Jun 29 12:35:07 daemon warn kernel: [DoCreateDeviceReq.3089]: register_netdev done
Jun 29 12:35:07 daemon warn kernel: bcmxtmcfg: Reserve ATM vcid=0 port=0
Jun 29 12:35:07 daemon warn kernel: bcmxtmcfg: Reserve TxQueueIdx=0 for vcid 0
Jun 29 12:35:07 daemon warn kernel: XTM Init: Ch:0 - 400 tx BDs at 0xa3014000
Jun 29 12:35:07 daemon warn kernel: bcmxtmcfg: Connection UP, LinkActiveStatus=0x1, US=1059000, DS=5491000
Jun 29 12:35:07 daemon warn kernel: [FAP0] xtmCreateDevice : devId 0, encapType 1, headerLen 0
Jun 29 12:35:07 daemon warn kernel: [FAP1] xtmCreateDevice : devId 0, encapType 1, headerLen 0
Jun 29 12:35:07 daemon warn kernel: [FAP0] xtmLinkUp : devId 0, matchId 0
Jun 29 12:35:07 daemon warn kernel: [FAP1] xtmLinkUp : devId 0, matchId 0
Jun 29 12:35:07 daemon notice syslog: pppd:cms logging initialized.
Jun 29 12:35:07 daemon notice syslog: pppd:PPPoATM setdevname_pppoatm
Jun 29 12:35:07 daemon notice syslog: pppd:PPPoATM setdevname_pppoatm - SUCCESS
Jun 29 12:35:07 daemon notice syslog: pppd 2.4.1 started by admin, uid 0
Jun 29 12:35:07 daemon notice syslog: PPP: Start to connect ...
Jun 29 12:35:07 daemon warn kernel: netdev path : pppoa0 -> atm0
Jun 29 12:35:07 daemon notice syslog: pppd:Using interface pppoa0
Jun 29 12:35:07 daemon notice syslog: pppd:Connect: pppoa0 <-->
Jun 29 12:35:10 daemon crit syslog: PPP LCP UP.
Jun 29 12:35:10 daemon notice syslog: pppd:Remote message: CHAP authentication success
Jun 29 12:35:10 daemon notice syslog: pppd:local IP address 209.93.105.148
Jun 29 12:35:10 daemon notice syslog: pppd:remote IP address 172.16.15.151
Jun 29 12:35:10 daemon notice syslog: pppd:primary DNS address 212.159.6.9
Jun 29 12:35:10 daemon notice syslog: pppd:secondary DNS address 212.159.6.10
Jun 29 12:35:10 daemon crit syslog: Received valid IP address from server. Connection UP.
Jun 29 12:35:13 daemon warn kernel: ^[[0;36;44mBroadcom Packet Flow Cache flushing the flows^[[0m
Re: Very good connection has gone south
30-06-2017 12:11 PM
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Re: Very good connection has gone south
30-06-2017 1:40 PM - edited 30-06-2017 1:41 PM
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I'll do a further noise test at the test socket, but I can't say I or my better hearing younger relatives have noticed when I've asked them to listen with either DECT or corded. As to the errors, I am aware that when I was trying to get on line and shortly after the errors/hour were in five figures. Looks like there were 3 resyncs just after midday, accompanied by massive down SNR drop.
Here's my monitor's event log. Please ignore fat finger items.
29 Jun 2017 14:39:33 Reset the current month's traffic 29 Jun 2017 14:39:33 Configuration files stored in C:\Users\GordonE\AppData\Local\dslstats\ 29 Jun 2017 14:39:33 Snapshot folder is C:\Users\GordonE\AppData\Local\dslstats\ 29 Jun 2017 14:40:07 The configured modem/router is Billion 8800NL 29 Jun 2017 14:40:34 Recording started 29 Jun 2017 14:40:37 Incorrect login name or password An incorrect login name or password was supplied 29 Jun 2017 14:41:07 Incorrect login name or password 29 Jun 2017 14:41:37 Unable to collect stats 3 or more times in succession 29 Jun 2017 14:41:37 Incorrect login name or password 29 Jun 2017 14:41:53 Recording paused 29 Jun 2017 14:42:22 Recording resumed 29 Jun 2017 14:42:24 DSL connection restored. SNRMup = 5.8 dB, SNRMdown = 6.1 dB 29 Jun 2017 14:42:26 IP address is now 209.93.105.148 29 Jun 2017 23:51:54 DSL connection restored. SNRMup = 1.0 dB, SNRMdown = 5.7 dB 29 Jun 2017 23:52:23 No DSL connection 29 Jun 2017 23:52:54 DSL connection restored. SNRMup = 5.9 dB, SNRMdown = 6.0 dB 29 Jun 2017 23:52:56 IP address is now 147.147.192.156 30 Jun 2017 08:16:23 DSL connection dropped 30 Jun 2017 08:16:23 No DSL connection 30 Jun 2017 08:16:54 DSL connection restored. SNRMup = 5.9 dB, SNRMdown = 5.9 dB 30 Jun 2017 12:05:23 DSL connection dropped 30 Jun 2017 12:05:23 No DSL connection 30 Jun 2017 12:05:55 DSL connection restored. SNRMup = 5.9 dB, SNRMdown = 6.1 dB 30 Jun 2017 12:05:57 IP address is now 46.208.20.72 30 Jun 2017 12:08:23 DSL connection dropped 30 Jun 2017 12:08:23 No DSL connection 30 Jun 2017 12:08:53 No DSL connection 30 Jun 2017 12:09:23 Unable to collect stats 3 or more times in succession 30 Jun 2017 12:09:23 No DSL connection 30 Jun 2017 12:09:53 No DSL connection 30 Jun 2017 12:10:23 No DSL connection 30 Jun 2017 12:10:54 DSL connection restored. SNRMup = 5.4 dB, SNRMdown = 6.0 dB 30 Jun 2017 12:10:56 IP address is now 147.147.192.156
Re: Very good connection has gone south
30-06-2017 5:18 PM
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Thanks @Luzern, if there's no noise on the line please report the fault over at http://faults.plus.net
We can certainly see it's dropping out and the errors are definitely higher than we'd expect, however we'd like to rule out phone problems potentially causing the errors first.
Re: Very good connection has gone south
01-07-2017 12:25 PM
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I'm preparing faults questionnaire, but this
he Broadband light flashes when the connection drops The Broadband light stays on when the connection drops
I can't recall that, so do I now have to wait for the next connection drop? For quite a few hours now drops have been rarer.
Re: Very good connection has gone south
01-07-2017 4:49 PM
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Re: Very good connection has gone south
01-07-2017 7:09 PM
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@MatthewWheeler I must have seemed stupid. I'll do as you recommend.
For whatever reason, from my monitir the errors seem lower today
Average error rates for 01 Jul 2017 CRC erors per hour: 77.2 Down, 12.1 Up FEC erors per hour: 0 Down, 0 Up HEC erors per hour: 108 Down, 23.0 Up ES per hour: 12.0 Down, 6.87 Up SES per hour: 3.40 Down, 0.06 Up
than yesterday
Average error rates for 30 Jun 2017 CRC erors per hour: 158 Down, 96.5 Up FEC erors per hour: 0 Down, 0 Up HEC erors per hour: 1094 Down, 274 Up ES per hour: 26.6 Down, 23.8 Up SES per hour: 2.34 Down, 1.00 Up
Are you seeing the same? Could it be just the weekend effect?
Re: Very good connection has gone south
01-07-2017 8:41 PM
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Changing to old 582N, all seems OK, except I cannot see how to get to and use DCHP for my various devices. Can anyone advice, please?
Re: Very good connection has gone south
02-07-2017 9:21 AM
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Not quite sure what you are asking for here - if its allocation of specific IP addresses via DHCP - try here http://192.168.1.254/cgi/b/devs/cfg/?be=0&l0=4&l1=0
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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Re: Very good connection has gone south
02-07-2017 11:27 AM - edited 02-07-2017 11:27 AM
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@Townman Thank you!
I seem to have a lot of junk from when relatives have visited, and some of our own. Some of it has unknown in the description.
From the initial characters of the MAC I can identify the vendor but not the particular item. How may I do that, please?
Once I have them identified is it possible to de-anonymize them in the list?
c4:17:fe ae:2d:22 28:56:5a 00:03:78
Re: Very good connection has gone south
02-07-2017 11:44 AM - edited 02-07-2017 1:19 PM
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I use Softperfect Network Scanner which allows me to assign a 'friendly name' to each device it finds on my network.
Initially I have to physically identify the MAC of each device by various means.
Edit: This software, which used to be free has now gone commercial.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
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