Very bad upload speeds and Xbox gaming terrible
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Very bad upload speeds and Xbox gaming terribl...
Very bad upload speeds and Xbox gaming terrible
08-08-2015 3:01 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have the plusnet technicolor TG582N and I'm
Getting very bad upload speeds.
I currently have version 10.2.2.b
When I use wi fi or wired I get an upload speed of 0.69
My ping is also 52 which is not great.
Any way I can fix it? Is there a new firmware update out and if so how can I find it?
Thank you.
Re: Very bad upload speeds and Xbox gaming terrible
10-08-2015 9:47 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
speed fault "sticky" at the top of the forum, do the tests and post the results.
Re: Very bad upload speeds and Xbox gaming terrible
10-08-2015 10:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
A warm welcome to the forums.
That upload speed does not seem too abnormal, however as already suggested a full set of information is neede for us to advise you. See the speed issues link below.
Check the line for noise, dial 17070 option 2 using a corde phone plugged into the master socket. Is the router plugged into the master socket? Are there any extensions, if yes how are they wired?
When you've obtained the requested information, we'll be able to take a view on how to proceed.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Very bad upload speeds and Xbox gaming terrible
11-08-2015 9:57 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
As Townman says your upload speed isn't bad at all for an ADSL2+ connection, your upload is synced at 1167 so you may be able to get a very small increase in the throughput but it's unlikely to be a significant improvement.
Where are you seeing those ping results from?
Re: Very bad upload speeds and Xbox gaming terrible
11-08-2015 10:25 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Broadband suddenly turned off :( help
07-10-2015 12:28 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Broadband suddenly turned off :( help
07-10-2015 1:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
i.e. post the stats from your router.
Re: Very bad upload speeds and Xbox gaming terrible
07-10-2015 2:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Threads merged to keep continuity.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Very bad upload speeds and Xbox gaming terribl...