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- Re: VP Issue
VP Issue
30-10-2012 8:07 PM
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Tried reporting this via the portal but it threw an error. I'm seeing a bit of contention at peak hours and the exchange checker indicates Amber without an ETA from BT. Can you please investigate? http://usertools.plus.net/exchanges/?exchange=Writtle&exact=2163&plugin=vp
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Re: VP Issue
30-10-2012 9:32 PM
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I think you'll need to run three BT speed tests which show a result below the acceptable minimum for your line and then raise a speed fault starting from https://portal.plus.net/apps/kbdfaults
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
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