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VMBU not updating 9/7

Moderator
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VMBU not updating 9/7

My VMBU isn't showing any usage for today, anyone else seeing this?

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15 REPLIES
Community Veteran
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Registered: 15-06-2007

Re: VMBU not updating 9/7

me too
Community Gaffer
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Re: VMBU not updating 9/7

Same for a couple of us here, problem being raised now.
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 Chris Parr
 Plusnet Staff
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Re: VMBU not updating 9/7

Today is showing all zeros for me too !   Crazy

Looking at the figures for yesterday, those look wrong too, as I used at least 800MB during peak time  Sad
but I'm not too bothered about it as I am now on 'Unlimited' !   Smiley
Moderator
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Re: VMBU not updating 9/7

Thanks Chris, not that's of massive importance to me (as I'm on unlimited) but it's nice to have a view Smiley

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Community Gaffer
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Re: VMBU not updating 9/7

Looks like the problem started around 6pm yesterday, we've seen a load of usage files since then have been skipped. We're processing them now but it'll take several hours to catch up. We may also lose some of the earlier usage, but don't quote me on that Wink
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 Chris Parr
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Re: VMBU not updating 9/7

Quote from: Chris
We may also lose some of the earlier usage

Sorry, couldn't resist Lips are sealed

Customer and Forum Moderator.

Moderator
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Re: VMBU not updating 9/7

Startting to see a bit of data showing in the overnight slot now.

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Moderator
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Re: VMBU not updating 9/7

After a little spurt, nothing showing for daytime yesterday and nothing today.

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Community Veteran
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Registered: 11-08-2007

Re: VMBU not updating 9/7

Mine now looks about right for Monday 8th July.  Smiley
Tuesday 9th seems to have the overnight background trickle, but no daytime use recorded.  Sad
Today Wednesday 10th, isn't showing anything.  Crazy
Mayfly
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Re: VMBU not updating 9/7

I've found the usage chart hasn't been accurate for a while - there is a note in my tickets about it.
Mays total usage says 73Gb  Shocked I have never used any more than about 8.5Gb and my daily total showed the max usage for any one day never exceeded 400Mb.
DaveyH
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Re: VMBU not updating 9/7

No peak time usage for yesterday, and no usage at all today for me
Community Gaffer
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Re: VMBU not updating 9/7

@Mayfly
The only issue we're aware of is the low usage showing on VMBU, not it over-recording. I'll get someone to take a look at yours separately.
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 Chris Parr
 Plusnet Staff
ctb0503
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Re: VMBU not updating 9/7

Quote from: DaveyH
No peak time usage for yesterday, and no usage at all today for me

Ditto for me. No big deal though, as I'm on unlimited anyway, but it's always nice to keep track!
Plusnet Alumni (retired) orbrey
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Re: VMBU not updating 9/7

It's catching up now - should be into today's usage by now, we expect it to finish catching up overnight tonight. Sorry about that guys.