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VERY slow internet...
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VERY slow internet...
05-01-2010 11:52 AM
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As far as I am aware, I am on the Unlimited package, and my house can recieve appox. 5mb..
I just did a speedtest.net and got this > http://www.speedtest.net/result/672465745.png
BUT my router says I am getting this > http://i48.tinypic.com/zvpvzs.jpg
Why is this? Or am I being a complete bob The only things that are connected to the network is this pc, my Apple iTouch 8GB 3rd Gen and an Apple iPhone 3G 16GB
If you need any more information, I will try and provide you with as much as I can
Thanks guys,
I just did a speedtest.net and got this > http://www.speedtest.net/result/672465745.png
BUT my router says I am getting this > http://i48.tinypic.com/zvpvzs.jpg
Why is this? Or am I being a complete bob The only things that are connected to the network is this pc, my Apple iTouch 8GB 3rd Gen and an Apple iPhone 3G 16GB
If you need any more information, I will try and provide you with as much as I can
Thanks guys,
Message 1 of 8
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Re: VERY slow internet...
05-01-2010 12:01 PM
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Is that test via a wireless connection to the router or wired
Message 2 of 8
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Re: VERY slow internet...
05-01-2010 12:22 PM
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Can you run the BT speed test and post the results please.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Message 3 of 8
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Re: VERY slow internet...
05-01-2010 12:25 PM
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Looking at the line reports you had a low sync with the exchange over the last couple of days, we can see one of the at around 1.00am yesterday morning where your router connected at 160k. This has caused your IP profile to drop down to 135.
As long as you stay connected at a higher speed for 3 days you should fine the profile increases and your speeds increase with it.
As long as you stay connected at a higher speed for 3 days you should fine the profile increases and your speeds increase with it.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 4 of 8
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Re: VERY slow internet...
07-01-2010 12:13 PM
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Here is my BT speed checker results: http://i46.tinypic.com/s2crrq.jpg
Chris: When you say.... "As long as you stay connected at a higher speed for 3 days you should fine the profile increases and your speeds increase with it."
What do you mean by that? I have to leave my computer ON for 3 days?
Chris: When you say.... "As long as you stay connected at a higher speed for 3 days you should fine the profile increases and your speeds increase with it."
What do you mean by that? I have to leave my computer ON for 3 days?
Message 5 of 8
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Re: VERY slow internet...
07-01-2010 12:17 PM
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No that's not necessary, just keep your router switched on.
Message 6 of 8
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Re: VERY slow internet...
07-01-2010 1:11 PM
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It's your router that needs to be on, not the computer.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 7 of 8
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Re: VERY slow internet...
07-01-2010 2:02 PM
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Roger that, i'll tell my uncle not to switch it off then
Message 8 of 8
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