Using BT equipment on ADSL

[#1]

Hi,
Can you use BT Home Hub 3 on Plusnet's ADSL and home phone service? I am familiar with BT hub management pages and I can enter my PN username and password, Will it work? It will connect to the main socket.
James

[#2]

welcome to the forums
and yes I believe you can

[#3]

Indeed you can.
Happy HH3 user here!

[#4]

Hi, yes it should work fine. In fact if you have a look around these forums you'll find a number of posts by homehub users.
Adam

[#5]

On ADSL not Fibre??? As I have tried a sky router and that didn't work (Netgear DG834) Probably because it was locked to sky.  What do I put in the log in credentials for Non-BT Total Broadband customers i'm assuming (MYUSERNAME)@Plus.net then my password to log into member centre?
Jamie

[#6]

Nope - it's yourusername@plusdsl.net and the password you chose on sign-up.
ETA: Yes, on ADSL - no fibre here yet. Plenty of fibre cabinets, just not active yet...

[#7]

Yes, those would be the right details, let us know how you get on with that.
PS have a look at the info I linked to on here: http://bt.custhelp.com/app/answers/detail/a_id/10477/~/user-guides-for-bt-broadband-hard
it's a common misconception that home hubs are locked down or restricted to BT only connections so it should work fine.
Adam

[#8]

Quote from: JamesDanjoux

I have tried a sky router and that didn't work (Netgear DG834) Probably because it was locked to sky.

A couple of years ago I unlocked a Sky badged Netgear DG834GT,  I don't remember the process being too difficult, and there are lots of tutorials on how to do it if you Google "Unlock sky dg834".  With the non-Sky firmware it is easy to setup your Plusnet configuration.
Most people simply install the latest Netgear firmware, but I loaded the "DGteam" version that enables tweaking of your line's target noise margin which can be useful if your connection is susceptible to overnight margin fades.
Those old DG834GT were one of the best routers for holding on to it's sync, on long or noisy ADSL lines.

[#9]

It works!!! Home hub has a long time to connect to broadband if you restart it! But I am patient. I have also managed to unlock the sky router thanks to one of the members post. I just loaded the net gear firmware but its wireless G and need N.
Thanks for help guys!!
James

[#10]

Quote from: _Adam_Walker_

it's a common misconception that home hubs are locked down or restricted to BT only

It depends on the model. HH 2.0 and above will connect with all BT Retail ISP services, including Plusnet, but the 1.0 and 1.5 models are locked to BT residential broadband - they won't even connect to BT Business broadband.

[#11]

Never knew that! I will bear that in mind!  If PlusNet are joined with the BT forces why are we not getting BTWIFI or able to have BT Youview/Vision on plusnet? (I have a vision + box in garage)
James  
dick:quote

[#12]

Because Plusnet operates independently with it's own business model and products.

[#13]

Quote from: Strat

Because Plusnet operates independently with it's own business model and products.

But the BT vision should still work even though PlusNet retrieve their internet from BT retail.

[#14]

Not sure how those boxes work, granted it'd be online but I'm not sure if you'll get the BT features with it. If you can though I'd guess you'd be able to get them on any BT Reseller's internet service?

[#15]

Quote from: Matt

Not sure how those boxes work, granted it'd be online but I'm not sure if you'll get the BT features with it. If you can though I'd guess you'd be able to get them on any BT Reseller's internet service?

You will get a pack of powerline adapters then you had to connect box up to aerial connect vision box to one powerline adapter then the other into the hub 3 then it would get services i.e channel programmes, This was compulsory not a add-on