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MOltd
Newbie
Posts: 9
Registered: ‎16-02-2017

Username showing

I have a static IP address with Plusnet as I need this for work. However, on many websites they are able to track IP address which then displays my Plusnet username, which is actually my full name!

I have spoken to Plusnet who have said they can remove or at least remove my full name from this, however they have not done so.

Anyone any idea on how I can stop this happening, of course I'm aware that my IP address will be visible to others, I just don't want my full name broadcast around the world!

Many thanks indeed,

MO

3 REPLIES 3
Browni
Aspiring Hero
Posts: 2,673
Thanks: 1,054
Fixes: 60
Registered: ‎02-03-2016

Re: Username showing

If you fill in the request here (requires login) it should be picked up fairly quickly.

I changed mine from username.plus.com to the IP address format 81.174.xx.yy.plus.com last year and it was acted on within a couple of hours,

MOltd
Newbie
Posts: 9
Registered: ‎16-02-2017

Re: Username showing

brilliant, thank you I have completed this form…  Let's see what happens 🙂

Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Username showing

That's been put through for you, should take effect within the next 24 hours.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.