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Usenet access very slow

StephenHynds
Newbie
Posts: 2
Registered: ‎23-01-2010

Usenet access very slow

I'm a recent convert to Plus.Net based on the competitive pricing and decent reviews. It's only been a few days so far but it's been fine barring a couple of router reboots which I'm attributing to the first 10 days of the connection etc.
However - I've just tried to download something from usenet and the speeds are dreadful. Are there issues with throttling of certain services at different times of the day? I'm aware some ISPs do it, but after coming from Zen and getting 500K+ on a usenet download to getting 15k on Plus I think I'll be looking for my money back as that is not "broadband" by anyones definition.
7 REPLIES
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: Usenet access very slow

I think welcome to the forums, but yes PN dont like binary usenet, the actual caps are on here http://www.kitz.co.uk/isp/plusnet_shaping.htm note these are the max figures and at busy times can be a lot less
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: Usenet access very slow

if you look at pro, that is not capped at all, but you dont get as much bandwidth in peak times
tobykim
Grafter
Posts: 105
Registered: ‎25-02-2009

Re: Usenet access very slow

I doubt if you could get your money back as it's displayed on the front page in the adverts under read more and there is a section there for usenet speeds
StephenHynds
Newbie
Posts: 2
Registered: ‎23-01-2010

Re: Usenet access very slow

There's traffic shaping and then there's taking the link:censored. I had read the speed guides but was very surprised at how harshly implemented it was as I was getting below what that paged had said.
I'm happy to restrict my own downloading - which is fairly infrequent - to the non-restricted hours anyway but I wasn't happy with the poor information about it.
adie:red avoidance of swear filter removed as per link:rules
Community Gaffer
Community Gaffer
Posts: 13,496
Thanks: 1,226
Fixes: 97
Registered: ‎04-04-2007

Re: Usenet access very slow

Presumably you mean the info here and here? What do you think isn't clear? Is there anything we could add to make it clearer?

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

win2003
Grafter
Posts: 27
Registered: ‎05-08-2007

Re: Usenet access very slow

Perhaps that info should go on the same page as the list of features and in a more friendly graphical format.
Moderator
Moderator
Posts: 18,838
Thanks: 2,021
Fixes: 260
Registered: ‎11-01-2008

Re: Usenet access very slow

The speeds are quoted in Kb not KB as your client will no doubt display, so you'd need to divide those figures by 8

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