Useage increased but can't think why...
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Useage increased but can't think why...
24-09-2012 9:48 AM
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I realise I can easily swap (although it will cost £3/month more!) to Plusnet Extra (edit) with 60gb/month. It's just I can't see a reason for the 'extra' useage. Any ideas?
Thanks in advance.
Re: Useage increased but can't think why...
24-09-2012 10:08 AM
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To answer your question - I suggest installing Networx http://www.softperfect.com/products/networx/ which will identify when it is happening
Re: Useage increased but can't think why...
24-09-2012 10:19 AM
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I run Networx and that just shows a similar effect. I wondered if it was a bit like a tap - Plusnet had just turned the tap open a bit more and so things were d/ling a bit faster and hence more coming through? Dunno I did see that the throttling on Extra seemed to have been changed recently (? is that right), there seems less throttle on it now than when I last wondered about upgrading - I think when we got a new tv and I was wondering about iPlayer and so on, but in the end I couldn't be bothered and we don't use iPlayer et al at all.
Re: Useage increased but can't think why...
24-09-2012 10:27 AM
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Re: Useage increased but can't think why...
24-09-2012 10:30 AM
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Is there any cons about upgrading to Extra? As it's just an upgrade I presume there won't be any extra (sic!) charges?
dick:quote
Re: Useage increased but can't think why...
24-09-2012 10:33 AM
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Re: Useage increased but can't think why...
24-09-2012 10:42 AM
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Should I wait until I've used this months 15gb and then upgrade?
Re: Useage increased but can't think why...
24-09-2012 10:46 AM
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Re: Useage increased but can't think why...
24-09-2012 10:52 AM
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Are there any other charges? Will it mean a 12 month contract?
Ta.
Re: Useage increased but can't think why...
24-09-2012 10:56 AM
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Re: Useage increased but can't think why...
24-09-2012 11:06 AM
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Re: Useage increased but can't think why...
24-09-2012 11:17 AM
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http://www.plus.net/support/service/policies/cancellation.shtml
Quote It is possible, when requesting an account cancellation, to request a downgrade to a mail only package for £20 a year instead of full account closure. This will allow continued access to email and some member centre features. This option must be requested at the time of cancellation.
Re: Useage increased but can't think why...
24-09-2012 11:23 AM
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I'm keeping an eagle eye on VMBU at the moment but it shows no usage for today.
IS there a usage reporting problem that needs to be looked at?
Re: Useage increased but can't think why...
24-09-2012 11:26 AM
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Ta.
@the groundsman - interesting. I saw similar not sure about updates, I remember one evening the laptop went to 'install updates & shut down'...but as for the other general increase...
Re: Useage increased but can't think why...
24-09-2012 2:22 PM
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Quote from: the I'm keeping an eagle eye on VMBU at the moment but it shows no usage for today.
IS there a usage reporting problem that needs to be looked at?
The large total usage box on my VMBU page does not increase through the day until suddenly catching up a few minutes before 6PM. The daily and weekly totals do increase. After that the total usage keeps in step as it used to throughout the day. I understand a few users are affected by this problem and an internal problem has been raised to fix it. My product is Extra, don't know if the problem is specific to that product.
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