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Usage stats request

Razer
Grafter
Posts: 1,398
Thanks: 6
Registered: ‎17-11-2012

Usage stats request

We can all log in to the portal to view our usage for the month in more detail and the previous three generally. Is it possible that PN could provide me (privately) with my usage stats (including overnight usage) since I signed up?
10 REPLIES
DrDave
Grafter
Posts: 32
Registered: ‎04-01-2013

Re: Usage stats request

Curious - why would you want such detailed legacy info?
pwatson
Rising Star
Posts: 2,468
Thanks: 8
Fixes: 1
Registered: ‎26-11-2012

Re: Usage stats request

Quote from: Razer
Is it possible that PN could provide me (privately) with my usage stats (including overnight usage) since I signed up?

Please  Wink
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Usage stats request

We'd be able to get the past few months fairly easily. Is it just the total amount of usage you need?
Razer
Grafter
Posts: 1,398
Thanks: 6
Registered: ‎17-11-2012

Re: Usage stats request

Hi Chris, thanks for your reply.
What I'm looking for (sent privately) is more than I can currently see by logging in to the portal (being three months of general usage). I would like to see more detailed info: data usages over as long a period as possible for upload and download, day and night (i.e. on and off tariff). If that's possible I'd very much appreciate it.
EDIT:
I am sorry, Chris. I should read and actually take note. Yes, I would like total monthly usage, but for both day and night usages shown separately, if possible. Thanks.
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Usage stats request

I'll check with Dave if this is doable, it won't be until next week though as he is out of the office all week.
Razer
Grafter
Posts: 1,398
Thanks: 6
Registered: ‎17-11-2012

Re: Usage stats request

OK, thanks Chris.
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Usage stats request

I'll try and get this data to you tomorrow Razer, I'll pop a ticket on your account with it on.
Razer
Grafter
Posts: 1,398
Thanks: 6
Registered: ‎17-11-2012

Re: Usage stats request

Thank you kindly, Chris.
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Usage stats request

I've dropped a ticket(#75045764) on your account, I hope this helps.
Razer
Grafter
Posts: 1,398
Thanks: 6
Registered: ‎17-11-2012

Re: Usage stats request

Thanks once again, Chris. Very helpful.