cancel
Showing results for 
Search instead for 
Did you mean: 

Usage restrictions

Highlighted
JonnyF
Grafter
Posts: 206
Registered: ‎02-08-2007

Usage restrictions

Hi, I have just exceeded 13gb peak traffic this month (rare)
However I am seeing speed restrictions outside peak times.
i.e. 50kBps Usenet at 15:30.
Why are these restrictions applying outside peak hours?
I am a Premier 1 customer and therefore only expect these restrictions between the hours of 4pm-12am.
Thanks,
Jon.
3 REPLIES
pcoventry76
Grafter
Posts: 950
Registered: ‎27-08-2007

Re: Usage restrictions

Hi Jonny,
There is something that states restrictions will kick in from 13-20GB but i've forgotten where it is, hopefully someone will bring the link soon
MikeWhitehead
Grafter
Posts: 748
Registered: ‎19-08-2007

Re: Usage restrictions

Hi Jon,
I believe this is the link that you are looking for.
Hope this helps you understand the traffic management system more thoroughly Smiley
JonnyF
Grafter
Posts: 206
Registered: ‎02-08-2007

Re: Usage restrictions

Yes, I am aware of this document - thanks.
However, you will notice that I posted my mail at 15:50.
And again today at 15:05.
Traffic management is once again in place, as my usenet downloads are at 50kBps.
The TM should only kick in at 16:00.
i.e. during PEAK times, 15:05 is OFF PEAK - therefore I do not expect any TM.
Your comments are appreaciated.
Jon.