Usage report showing no usage
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- Re: Usage report showing no usage
07-12-2018 4:34 PM
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I'm 9 days into latest month (Dec) and the usage report is showing nothing. However, my PC Networx usage report shows over 1 GB usage so far current reporting period. Is there a problem at PlusNet end?
Fixed! Go to the fix.
Re: Usage report showing no usage
07-12-2018 4:41 PM
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There has been for heaven knows how long but as most customers are on unlimited contracts very few bother about it.
Moderator and Customer
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07-12-2018 6:06 PM
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Hi there.
I'm sorry to hear you're having problems viewing your usage.
I'm experiencing the same issue for you, so I've refreshed things on your account now.
Could you switch your router off for 10 minutes then back on, letting us know if you can view your usage after that?
Re: Usage report showing no usage
07-12-2018 9:36 PM
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As requested turned off for 10+ mins. Still no usage reported. Will try again over weekend.
Re: Usage report showing no usage
08-12-2018 11:18 AM
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All OK thanks
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- Re: Usage report showing no usage