cancel
Showing results for 
Search instead for 
Did you mean: 

Usage data

chad5k1
Newbie
Posts: 4
Registered: 11-08-2015

Usage data

I can't get access to my usage data, it says it can't display anything.
That is a shame as I really need to see how much data has been used in each of the last few months.
Any suggestions?
10 REPLIES
thejudge
Grafter
Posts: 571
Thanks: 1
Registered: 01-08-2007

Re: Usage data

I've had this problem for at least a year. I raised a 'question' months ago, but nothing has been forthcoming.
chad5k1
Newbie
Posts: 4
Registered: 11-08-2015

Re: Usage data

That sucks, I could really do with this data and I used to have it.  It disappeared recently - if I'd have know I would have kept a log!
Plusnet Staff
Plusnet Staff
Posts: 17,642
Thanks: 538
Fixes: 160
Registered: 05-04-2007

Re: Usage data

Hi chad5k1,
I can give you a monthly summary if you like?
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Plusnet Staff
Plusnet Staff
Posts: 17,642
Thanks: 538
Fixes: 160
Registered: 05-04-2007

Re: Usage data

I've just popped the summary for the last few months on your account here
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
chad5k1
Newbie
Posts: 4
Registered: 11-08-2015

Re: Usage data

Thanks, that is great!
I have June and July listed, do you have any earlier months too please?
Superuser
Superuser
Posts: 2,668
Thanks: 347
Fixes: 5
Registered: 06-04-2007

Re: Usage data

Chris, any chance you could pop mine on a ticket as well please?  I've not been able to access it for a long time, and have had no luck getting it reinstated when I've asked.
Thanks
Phil
Plusnet Staff
Plusnet Staff
Posts: 17,642
Thanks: 538
Fixes: 160
Registered: 05-04-2007

Re: Usage data

@chad5k1
I've only been able to pull 1 more month. I've added that here
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Plusnet Staff
Plusnet Staff
Posts: 17,642
Thanks: 538
Fixes: 160
Registered: 05-04-2007

Re: Usage data

@pjmarsh Just taking a look now.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Superuser
Superuser
Posts: 2,668
Thanks: 347
Fixes: 5
Registered: 06-04-2007

Re: Usage data

Thanks Chris.  I've just seen the ticket notification.
Thanks
Phil
Plusnet Staff
Plusnet Staff
Posts: 17,642
Thanks: 538
Fixes: 160
Registered: 05-04-2007

Re: Usage data

No worries, I went back to May as that's normally as far as you'd be able to see anyway.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff