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Usage classification-Broadband phonecalls

Gel
Aspiring Champion
Posts: 2,332
Thanks: 299
Fixes: 29
Registered: ‎02-08-2007

Usage classification-Broadband phonecalls

I don't use SKYPE  + am puzzled  at usage stats showing I am shown as having am puzzled @ recorded mb use.
2 REPLIES 2
LinnPlusnet
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,686
Registered: ‎03-02-2014

Re: Usage classification-Broadband phonecalls

Hi Gel,
Sorry for any confusion regarding this.
Unfortunately we're unable to guarantee that all activity is put under the correct queues. We do try and make sure everything is put in correctly, however, sometimes it's not always possible. The usage stats should still be correct in terms of overall/total usage though.
Gel
Aspiring Champion
Posts: 2,332
Thanks: 299
Fixes: 29
Registered: ‎02-08-2007