Usage allowance?
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Usage allowance?
07-08-2007 2:02 PM
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Can anyone point me in the right direction, please?
Re: Usage allowance?
07-08-2007 2:03 PM
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The usage allowance between 4pm - Midnight on Premier Option 1 is 20Gb, with light restrictions on your speeds beginning at 13Gb.
Re: Usage allowance?
07-08-2007 2:04 PM
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Hopefully this link will point you in the right direction.
Re: Usage allowance?
07-08-2007 2:04 PM
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You have an allowance of 20GB during peak times of the month. Peak times are 4pm to midnight.
Light restrictions are applied from 13GB.
Please see here for further details:
http://www.free-online.net/support/broadband/products/archive/bb_premier1.shtml
Re: Usage allowance?
07-08-2007 2:07 PM
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Now it only remains for me to find the link from somewhere in the account information in the member centre that was so easy to find for everyone except the bog-standard customer who needs it.
Re: Usage allowance?
07-08-2007 2:10 PM
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>>Click on Help & Support
>>Click on Product Information
>>Click on Broadband Product Archive
You should then see your product in the list.
Re: Usage allowance?
07-08-2007 2:18 PM
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Quote from: Liam This page should help you.
The usage allowance between 4pm - Midnight on Premier Option 1 is 20Gb, with light restrictions on your speeds beginning at 13Gb.
Am I losing it? I have scanned that page several times and i can't find the 13Gb figure quoted. I've run an auto search on the page and it doesn't find the figure quoted.
13Gb is only 65% of promised usage allowance. Surely that's a bit early to be introducing speed limits?
Also, if I'm only getting 512kbps at best anyway, will the restrictions be applied if I breach this 65% of my monthly usage?
I understand why restrictions have to be applied on users who are approaching their peak usage as its only fair. But i have to admit to being surprised that the brakes would be applied when the train has still to finish 2/3 of its journey.
Re: Usage allowance?
07-08-2007 2:20 PM
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You won't notice any impact to your browsing speeds should you reach 13GB.
Re: Usage allowance?
07-08-2007 2:20 PM
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Re: Usage allowance?
07-08-2007 2:27 PM
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It looks like I'm running at the fully penalised rates anyway (as i don't use P2P or Usenet.)
So looking on the bright side, I'll never notice any detrimental effects by over-running the set Usage Limits. It would take an effort to reach them.
Thanks everyone for your swift and comprehensive replies.
Re: Usage allowance?
07-08-2007 2:28 PM
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