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Usage Reporting 11-Sep

KevinG
Rising Star
Posts: 987
Thanks: 9
Fixes: 1
Registered: ‎05-11-2008

Usage Reporting 11-Sep

Anyone else noticed an issue with usage reporting for yesterday? Mine is showing as 11.77MB peak whereas I must have used several GB. I suspect Tuesday 10th is significantly under-reporting as well. I'm on unlimited so I really don't care much but I like to keep track of approximate monthly usage.
5 REPLIES
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Usage Reporting 11-Sep

Hi KevinG,
It does seem that your usage is somewhat out to your normal usage pattern, we've currently a problem(76497) raised to investigate this. I've added your details to this and as soon as we have an update we'll provide one.
It does look since your last disconnection that your usage has been recorded ok today.
Community Veteran
Posts: 6,319
Thanks: 86
Fixes: 3
Registered: ‎08-01-2008

Re: Usage Reporting 11-Sep

looks similar for me too...
Call me 'w23'
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houlton23
Grafter
Posts: 268
Registered: ‎22-05-2011

Re: Usage Reporting 11-Sep

Me too by the looks of it, as you can see our background usage (nothing being used) is ~250MB per 8 hours so 30MB for 16 hours definitely doesn't stack up!

Alex Smiley
Community Veteran
Posts: 5,472
Thanks: 292
Fixes: 4
Registered: ‎11-08-2007

Re: Usage Reporting 11-Sep

Mine is missing several hundred MB during peak time on the 11th.  Undecided
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Usage Reporting 11-Sep

I've added these to the problem raised above and will look to get an update on the asap.