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Usage Question.

buseng12
Grafter
Posts: 374
Thanks: 1
Registered: ‎14-06-2013

Usage Question.

Since my switch to Fibre on Monday my usage pattern seems to of greatly increased. Looks like over 13 Gig since then, mostly during peak time. As my online habits haven't really changed since the switch I am wondering if my connection is being "hacked" by another line.
Also noticed it all nearly comes under the "other" category as well, what does that refer to?
Usage breakdown here.
13 REPLIES 13
Pettitto
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 6,346
Fixes: 5
Registered: ‎26-11-2011

Re: Usage Question.

The 'Other' category is where traffic that hasn't been identified as any of the above goes.
It could just be, for example, a new game that isn't being recognised as 'Gaming' that might fall into that category. We can't say, specifically, what traffic it is.
Do you use your connection wirelessly? I can help by providing an hourly/daily breakdown of your usage if that helps?
buseng12
Grafter
Posts: 374
Thanks: 1
Registered: ‎14-06-2013

Re: Usage Question.

My main PC is connected by Ethernet cable. There are wireless devices but most are dormant & actually not doing much. Usage hasn't changed since the fibre switchover.
Yes, can you give me a hourly/daily usage breakdown if possible please.
AndyH
Grafter
Posts: 6,824
Thanks: 1
Registered: ‎27-10-2012

Re: Usage Question.

What devices do you have on your network?
buseng12
Grafter
Posts: 374
Thanks: 1
Registered: ‎14-06-2013

Re: Usage Question.

Laptop, mostly switched off. Sky HD box & smart tv, again mostly switched off.
AndyH
Grafter
Posts: 6,824
Thanks: 1
Registered: ‎27-10-2012

Re: Usage Question.

Did anyone download any On Demand stuff from Sky (a HD programme there can be 2-3Gb)?
buseng12
Grafter
Posts: 374
Thanks: 1
Registered: ‎14-06-2013

Re: Usage Question.

I have in the past, but not this week though.
LinnPlusnet
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,686
Registered: ‎03-02-2014

Re: Usage Question.

Hi buseng12,
I have created Ticket: 82234700 on your account providing you with your hourly/daily usage breakdown from 24/02/2014 - 28/02/2014.
Hope this helps.
thesawdust
Grafter
Posts: 384
Registered: ‎28-10-2013

Re: Usage Question.

Linn,
has PlusNET recognised Ghosts as a game yet? I'm seeing loads of traffic whilst gaming as other. Not sure if this is Gaming or something else
Regards
Pettitto
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 6,346
Fixes: 5
Registered: ‎26-11-2011

Re: Usage Question.

Would you be able to grab us a Wireshark Capture so we can check for you?
buseng12
Grafter
Posts: 374
Thanks: 1
Registered: ‎14-06-2013

Re: Usage Question.

Quote from: Linn
Hi buseng12,
I have created Ticket: 82234700 on your account providing you with your hourly/daily usage breakdown from 24/02/2014 - 28/02/2014.
Hope this helps.

Just seen it, thanks.
thesawdust
Grafter
Posts: 384
Registered: ‎28-10-2013

Re: Usage Question.

Chris, this is on the PS3 console  Sad
Pettitto
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 6,346
Fixes: 5
Registered: ‎26-11-2011

Re: Usage Question.

I'll grab Dave when he is back at his desk to see if it's added on Procera.
LinnPlusnet
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,686
Registered: ‎03-02-2014

Re: Usage Question.

We've been informed that Ghosts is correctly identified on our traffic management platform. What sort of issues are you seeing?