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Usage Allowance being used up very quickly

missa3
Grafter
Posts: 34
Registered: ‎06-11-2011

Usage Allowance being used up very quickly

my internet was activated last week, I am on a 60gb allowance. Have already used 20gb of this, have 2 laptops in the house. We have done a bit of downloading over the weekend with would explain some of the usage, however have not downloaded anything today and just used internet for general browsing and usage is already up to 1.3gb. Having been told that 60gb is sufficient allowance for general surfing why is it eating up my allowance so quickly? How slow will my connection be when I hit 60gb?
60 REPLIES 60
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Usage Allowance being used up very quickly

Do you use any P2P software? If so be aware that uploads are counted as well.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
missa3
Grafter
Posts: 34
Registered: ‎06-11-2011

Re: Usage Allowance being used up very quickly

my housemate downloads through torrents, once these are completed though they dont continue to upload (as in on the list of downloads the up speed is 0) sorry I am not very good at techology
SteveA
Pro
Posts: 1,847
Thanks: 106
Fixes: 3
Registered: ‎17-06-2007

Re: Usage Allowance being used up very quickly

If you are downloading torrents then the best thing to do is schedule your torrent software to only be active between midnight and 8am as that is "free" usage.
missa3
Grafter
Posts: 34
Registered: ‎06-11-2011

Re: Usage Allowance being used up very quickly

there is no activity on the torrent programme during the day though
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Usage Allowance being used up very quickly

I suggest you install http://www.softperfect.com/products/networx/ on each PC which will show you your usage hour by hour.
I suspect you may find the torrent is active in the background.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
Hary
Grafter
Posts: 90
Registered: ‎16-09-2009

Re: Usage Allowance being used up very quickly

Quote from: missa3
the up speed is 0

Isn't that unlimited. should be 1  ?
SteveA
Pro
Posts: 1,847
Thanks: 106
Fixes: 3
Registered: ‎17-06-2007

Re: Usage Allowance being used up very quickly

missa3
Grafter
Posts: 34
Registered: ‎06-11-2011

Re: Usage Allowance being used up very quickly

although all the torrents were stopped we have turned off the torrent programme now so it only comes on at night time. hopefully that should work thanks
missa3
Grafter
Posts: 34
Registered: ‎06-11-2011

Re: Usage Allowance being used up very quickly

it is now at 2.2gb usage for today.. havent streamed or anything, just surfing so im guessing it is the torrent programme. If it continues to go up so fast I have no idea what it is!
ctech500
Grafter
Posts: 255
Registered: ‎06-08-2007

Re: Usage Allowance being used up very quickly

is your WIFI  secure  from unwanted "guests"  check your router's logs for any unrecognised devices
missa3
Grafter
Posts: 34
Registered: ‎06-11-2011

Re: Usage Allowance being used up very quickly

how do i check the router logs? there is a passcode for the network so i assume it is secure
missa3
Grafter
Posts: 34
Registered: ‎06-11-2011

Re: Usage Allowance being used up very quickly

8gb was used yesterday. Did not use near as much.
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Usage Allowance being used up very quickly

I'll repeat - install NetWorX - you'll instantly see if there is any activity in the background.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
missa3
Grafter
Posts: 34
Registered: ‎06-11-2011

Re: Usage Allowance being used up very quickly

how much of my download allowance will downloading this programme take up?