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Usage Allowance Clarification
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Usage Allowance Clarification
20-07-2009 2:08 PM
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I only recently joined Plusnet and opted for the Value Broadband package with a 10 GB monthly usage allowance. I never considered whether this was an allowance for downloads only or downloads plu uploads, until a question elsewhere on the forum set me wondering. I could not find anywhere where this was stated explicitly; can somebody clarify?
Message 1 of 8
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Re: Usage Allowance Clarification
20-07-2009 2:12 PM
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downloads and uploads
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Re: Usage Allowance Clarification
20-07-2009 2:32 PM
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Thank, Oldjim. I scanned the Terms and Conditions but could not find this information.
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Re: Usage Allowance Clarification
20-07-2009 4:48 PM
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When a similar question was asked in March the answer was to be found at http://www.plus.net/support/broadband/usage/vmbu.shtml - but not now.
Murphy was an optimist
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Message 4 of 8
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Re: Usage Allowance Clarification
20-07-2009 9:28 PM
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Hmmmm, I'm not sure when or why that got removed.
I'll have a word with the content guys tomorrow to find out, and see if we can't get it put back in.
I'll have a word with the content guys tomorrow to find out, and see if we can't get it put back in.
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Re: Usage Allowance Clarification
20-07-2009 9:45 PM
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Thanks Mand.
It's information which I think an existing or prospective customer should be able to easily find.
It's information which I think an existing or prospective customer should be able to easily find.
Murphy was an optimist
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Message 6 of 8
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Re: Usage Allowance Clarification
22-07-2009 12:11 PM
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Hi,
I've spoken to the content team, and there's a task with them to get this added back in. Can't promise anything on timescales, but it'll get done as soon as we can.
I've spoken to the content team, and there's a task with them to get this added back in. Can't promise anything on timescales, but it'll get done as soon as we can.
Message 7 of 8
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Re: Usage Allowance Clarification
21-08-2009 9:10 AM
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Just noticed - it's back - thanks Mand.
Quote Keep track of how you're using your broadband connection using the View My Broadband Usage tool.
Please note - both your uploads and downloads make up the usage amounts shown below
Murphy was an optimist
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Message 8 of 8
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