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Upstream sync speed..

mcgurka
Grafter
Posts: 764
Registered: 09-10-2007

Upstream sync speed..

I have just had another of my PN connections enabled, BB Business Package 16Statics...
it syncs at 8128 Down, but only at 448k up, should this not be 832 upstream?
heres my bt results (I know it shows 2000k, but it was a 2Meg circuit before me!)
Results Image not loaded
Test1 comprises of Best Effort Test: -provides background information.
    IP profile for your line is - 2000 kbps
    DSL connection rate: 448 kbps(UP-STREAM)  8128 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 1576 kbps
If you wish to discuss these results please contact your ISP.
If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.
Your test has completed please close this window to exit the performance tester.
Router stats:
ADSL Port
MAC Address 00:18:4d:fa:03:fb
IP Address 81.174.xxx.1
Network Type PPPoA
IP Subnet Mask 255.255.255.255
Gateway IP Address 195.166.128.72
Domain Name Server 212.159.6.9
212.159.6.10

LAN Port
MAC Address 00:18:4d:fa:03:fa
IP Address 81.174.xxx.1
DHCP Off
IP Subnet Mask 255.255.255.240

Modem
ADSL Firmware Version 6.01.00.12
Modem Status Connected
DownStream Connection Speed 8128 kbps
UpStream Connection Speed 448 kbps
VPI 0
VCI 38
ADSL Link             Downstream   Upstream
Connection Speed 8128 kbps 448 kbps
Line Attenuation       35 db       9.5 db
Noise Margin                   8 db           26 db
I will post the username for this account if required.
Scott
3 REPLIES
mcgurka
Grafter
Posts: 764
Registered: 09-10-2007

Re: Upstream sync speed..

I am indeed on business, as opposed to small, the line was a migration from sky, on a 2megs service (hence why my ip profile shows 2000k)
I will raise a ticket now.
In fact, Ive just spoken to a lovely guy in CSC who is going to put through a change to complete tomorrow for me.
turns out it wasnt provisioned on premium.
On an unrelated note, apparently I shouldnt have waited in the bussiness queue as long as I did! He reckons the number isnt working correctly...
Still happy though, goes to show you can always count on PN to sort out problems ASAP Smiley
and much thanks to CSC as well! (sadly, I cant post a name, but  ID: 23877081 & ID:23877079 )
mcgurka
Grafter
Posts: 764
Registered: 09-10-2007

Re: Upstream sync speed..

They are insanely awesome!
After a 3:45Am Re-sync (only 6hours and 30 mins) after I spoke to PN, I had my full 832k upstream Cheesy
According to BT, I should only get 3.5Mbit, but I synch at 8... oh well... dont knock it!
Scott
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: Upstream sync speed..

Hi Scott,
Glad to hear that it's all worked out well with a timely resolution.