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Upstream speed 450kbps, not 800kbps

beskar
Grafter
Posts: 159
Registered: 24-08-2007

Upstream speed 450kbps, not 800kbps

Hi - on Business Premier Plus and was hoping to get near the 832kbps advertised
- but router shows this:
DownStream Connection Speed8128 kbps
UpStream Connection Speed448 kbps
Any ideas? Have not contacted Plus tech yet.
Reason why I need as hgh upstream speed as poss it is that I often have to webconf, which involves me effectively screen sharing
Thanks
3 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 17,641
Thanks: 535
Fixes: 159
Registered: 05-04-2007

Re: Upstream speed 450kbps, not 800kbps

Strange, this is directly from our system
Quote
Provisioned BT Product: BT IPStream Max Office Self-Install

I've checked the ordering system and this shows BT IPStream Max, so I've placed an order to correct this tomorrow morning.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
beskar
Grafter
Posts: 159
Registered: 24-08-2007

Re: Upstream speed 450kbps, not 800kbps

Hey, thanks for the lightening-fast response Chris!

beskar
Grafter
Posts: 159
Registered: 24-08-2007

Re: Upstream speed 450kbps, not 800kbps

Chris,
Thanks again for sorting - upstream speed on router now showing as much faster.