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Upstream capping

Muttley62
Grafter
Posts: 130
Registered: 22-03-2013

Upstream capping

Does anyone now if the upstream rate is capped on fibre?
6 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Upstream capping

Hi Muttley62,
The upstream speeds on Fibre are not restricted. The speed will depend on which package you are on.
If you're on Plusnet Unlimited Fibre, you'll get up to 20Mbps.
If you're on Plusnet Essentials Fibre, you'll get up to 10Mbps.
Please let us know if you're having any problems.
Chris Pettitt
Cloud Environments Engineer
Muttley62
Grafter
Posts: 130
Registered: 22-03-2013

Re: Upstream capping

Thanks for that, I was just wondering why my upstream rate was only 5 Mbps.  Initially when my line was provisioned my downstream speed was a lot lower than the estimate and this was investigated thoroughly with the conclusion that the estimate was wrong, but nothing was ever mentioned about the upstream speed so I was just wondering.  Typically I get 40 down and 5 up.
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Upstream capping

That's no problem.
Typically, the upstream rate is determined by your downstream rate. For example is you're getting 40Mbps, we would expect you to get close to 8/9Mbps (in some instances, 10Mbps).
If you have a downstream rate of 20Mbps, you could expect upload speeds of around 2-3Mbps. the profile will adjust itself accordingly.
I hope this helps Smiley
Chris Pettitt
Cloud Environments Engineer
Community Veteran
Posts: 1,281
Thanks: 28
Fixes: 4
Registered: 22-06-2012

Re: Upstream capping

Quote
For example is you're getting 40Mbps, we would expect you to get close to 8/9Mbps (in some instances, 10Mbps).

And here's the proof for my service some 500 metres from my cabinet.  Smiley
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Upstream capping

Or in other instances around 11.96Mbps Wink
Chris Pettitt
Cloud Environments Engineer
Muttley62
Grafter
Posts: 130
Registered: 22-03-2013

Re: Upstream capping

Wonder why I only get 5 then?
<a href="http://www.speedtest.net/my-result/2826324393"><img src="http://www.speedtest.net/result/2826324393.png" /></a>