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Upload sppeds?

DRF
Dabbler
Posts: 17
Registered: 27-07-2016

Upload sppeds?

Hi all,

 

For us, we're getting decent download speeds at the moment of about 1.7 Mbps, but upload speeds are around 0.05, and ping latency is around 120. We only use the web for emails and web browsing, no gaming.

Is this a problem that needs fixing? Some websites (eg bank site) can be really slow to load and navigate.

Thanks.

5 REPLIES
Gel
Seasoned Pro
Posts: 1,474
Thanks: 150
Fixes: 12
Registered: 02-08-2007

Re: Upload sppeds?

If your BT exchange is a CN20 exchange, 500mb is it; if it's a CN21, you should enjoy 8/900mb;

check here for exchange classification.

http://usertools.plus.net/exchanges/

 

For speed parameters check at:

 

http://speedtest.btwholesale.com/

 

 

 

DRF
Dabbler
Posts: 17
Registered: 27-07-2016

Re: Upload sppeds?

Thanks for the reply Gel,

It probably is CN20 with no date for an update to 21CN. It's far too rural for BT to give a damn about.

Our download speed is okay - a lousy 1.2 Mbps is what we usually get, so 1.7 is amazing !!

It's the low upload speeds and ping rate I was querying as I'm not sure how these will affect day-to-day browsing.

Gel
Seasoned Pro
Posts: 1,474
Thanks: 150
Fixes: 12
Registered: 02-08-2007

Re: Upload sppeds?

Exchange Checker is badly out of date, as my exchange still says no date for 21CN though I've had for 5 months, and my upload speed(on long line/ rural exchange) then doubled, after PN uncapped.

Marginal increase in d/load too because of my line length; if I was nearer, gather I'd have seen good improvement

there too; averages at 2.5mbps.

Currently on holiday in N Cornwall, miles from anywhere & amazed I get 12.5mbps here.

Double check your exchange here:

https://www.btwholesale.com/includes/adsl/adsl.htm

Plusnet Help Team
Plusnet Help Team
Posts: 4,125
Thanks: 813
Fixes: 173
Registered: 25-03-2015

Re: Upload sppeds?

@DRF You're on 21CN but your upload is capped.

 

I've placed a modify order to uncap this for you, however as you're currently way below the upload cap (Synced at 99 upload with a 448 cap) I can't guarantee this will bring any improvement unfortunately.

 

EDIT: The order should complete tomorrow.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team
DRF
Dabbler
Posts: 17
Registered: 27-07-2016

Re: Upload sppeds?

Well, I've no idea what any this means, but thanks anyway.

I'll let you know if there's any change.