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Upload speeds

sallonoroff
Dabbler
Posts: 22
Thanks: 3
Registered: 20-11-2014

Upload speeds

Following my recent change of home networking kit, our ADSL download speed is consistently around 12mbps (I think the fastest it has ever been) but the upload is only 700-800kbps.
I have asked PN to disable their upload limitation before now, so is 800kbps likely to be all my line is capable of? Or does that upload speed cap thingy get reset periodically? I'm convinced that once upon a time I would see 1mbps uploads.
10 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,646
Thanks: 640
Fixes: 162
Registered: 05-04-2007

Re: Upload speeds

Your upload is definitely uncapped, if it was capped you'd only be connecting at 448k rather than the 864 you're currently seeing. It is possible that your line will connect a little higher but any changes will be minimal really.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
sallonoroff
Dabbler
Posts: 22
Thanks: 3
Registered: 20-11-2014

Re: Upload speeds

Oh well, guess I'll have to wait for fibre. And tether my phone when I want to upload something quickly in the meantime. Smiley Thanks for checking, Chris.
Superuser
Superuser
Posts: 11,872
Thanks: 3,237
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Registered: 22-08-2007

Re: Upload speeds

sallonoroff,
Can you pleas post your full router stats here.
@Chris,
Is there any US SNRM "headroom" on this line?  I take it that US and DS SNRM targets are / can be specified independently of each other?
Kevin
sallonoroff
Dabbler
Posts: 22
Thanks: 3
Registered: 20-11-2014

Re: Upload speeds

Quote from: Townman
Can you pleas post your full router stats here.

I'm not sure I can. I've got a Netgear DG834GT running in modem-only mode, so (afaik) there's no way to get at the web interface anymore. Well, not without paper-clipping it back to factory settings, getting the stats, then reconfiguring as modem-only again.
...or might a crossover cable help get me into it?
Community Gaffer
Community Gaffer
Posts: 17,646
Thanks: 640
Fixes: 162
Registered: 05-04-2007

Re: Upload speeds

From memory there was a little headroom, but not much which is why I didn't think there would be much wiggle room. We can specify the up and down SNR separately on a reset, I'll give it a go now but we can't place another reset for 10 days.
It's gone through, I'm just trying a line test whilst crossing my fingers that it's helped/
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Gaffer
Community Gaffer
Posts: 17,646
Thanks: 640
Fixes: 162
Registered: 05-04-2007

Re: Upload speeds

It's still showing exactly the same upstream speed at the moment. It may just take a little more time to go through if it's going to help at all.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
sallonoroff
Dabbler
Posts: 22
Thanks: 3
Registered: 20-11-2014

Re: Upload speeds

Thanks for that Chris. Upload speed doesn't appear to have changed at all though. Download has improved a bit more though... seeing 13+mbps occasionally now.
Plusnet Help Team
Plusnet Help Team
Posts: 5,410
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Registered: 01-01-2012

Re: Upload speeds

Your line currently has interleaving turned on which might be restricting your upload speed .
I've placed a order to turn it off which will complete tomorrow and should hopefully give you better performance.
If your still having any further issues let us know.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
sallonoroff
Dabbler
Posts: 22
Thanks: 3
Registered: 20-11-2014

Re: Upload speeds

Thanks Matthew! Had to reboot my Airport this morning (it had lost the PPPoE connection during the night) but we now have 1mbps upload speeds. Grin Ping times also seem a little improved and a couple of download tests momentarily hit 14mbps.
Plusnet Help Team
Plusnet Help Team
Posts: 5,410
Thanks: 503
Fixes: 187
Registered: 01-01-2012

Re: Upload speeds

Fantastic  Cheesy
Glad to see that's done the trick.
If you have any further issues please let us know.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team