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Upload speeds cut by half...again, another SNR reset?

rpucyk
Grafter
Posts: 54
Registered: ‎19-12-2013

Re: Upload speeds cut by half...again, another SNR reset?

Plusnet guys any advise please?
Pettitto
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 6,346
Fixes: 5
Registered: ‎26-11-2011

Re: Upload speeds cut by half...again, another SNR reset?

Having had a look at your line, all the tests are passing as the speeds you are getting are within reasonable limits.
Unfortunately there's no guarantee on upload speeds, which is another reason why the tests aren't showing any problems. We don't have any grounds to get engineers out to investigate the issue for the above reasons.
I can't see Interleaving on, so it's not that causing the problem. There may be something causing interference on your line which is causing your upload speeds to drop. The only thing we have in our power to do, is an SNR Reset, but that is likely to do what has happened previously, again.
You are, of course, free to raise a fault with us at http://faults.plus.net however we may find the line is within BT's expectations.
ejs
Aspiring Hero
Posts: 5,442
Thanks: 631
Fixes: 25
Registered: ‎10-06-2010

Re: Upload speeds cut by half...again, another SNR reset?

What about switching interleaving on? Then most of the errors might be corrected and the DLM wouldn't then increase the SNR margin.
Pettitto
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 6,346
Fixes: 5
Registered: ‎26-11-2011

Re: Upload speeds cut by half...again, another SNR reset?

We could do that, I would expect upload speeds typically between 500-888Kb.
If the OP is happy for me to give that a go I'd be happy to, however, applying Interleaving would apply it to both the up and downstream.
rpucyk
Grafter
Posts: 54
Registered: ‎19-12-2013

Re: Upload speeds cut by half...again, another SNR reset?

The OP is more than happy for you to give it a go Chris :), 500-888Kb on upload sounds great aspecially when Im on 300-400Kb at the moment.
Go for it!
@ejs thanks for your input.
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Upload speeds cut by half...again, another SNR reset?

That's been placed for you, it will complete tomorrow. Let us know how you get on.
rpucyk
Grafter
Posts: 54
Registered: ‎19-12-2013

Re: Upload speeds cut by half...again, another SNR reset?

All looks good now, even upload speds went up a bit,
hope it will stay like this
thanks Chris
rpucyk
Grafter
Posts: 54
Registered: ‎19-12-2013

Re: Upload speeds cut by half...again, another SNR reset?

.....out of words
rpucyk
Grafter
Posts: 54
Registered: ‎19-12-2013

Re: Upload speeds cut by half...again, another SNR reset?

I meant I'm speechless Smiley
It did not last long again 😕