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Upload speed
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Upload speed
20-01-2010 7:29 PM
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Hi,
I was upgraded to ADSL2+ 21CN today.
Can my upload speed be increased please?
Thanks
Michael.
I was upgraded to ADSL2+ 21CN today.
Can my upload speed be increased please?
Thanks
Michael.
Message 1 of 9
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Re: Upload speed
20-01-2010 8:10 PM
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Your best bet is to raise a ticket first.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Message 2 of 9
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Re: Upload speed
21-01-2010 8:23 AM
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Will wait for one of the support staff on here to respond, they have been superb will all my queries etc so far. If a ticket is needed can do so once they have responded, not sure what needs a ticket and what does not.
Message 3 of 9
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Re: Upload speed
21-01-2010 8:25 AM
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A ticket really should always be raised in the first instance
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Message 4 of 9
(693 Views)
Re: Upload speed
21-01-2010 8:34 AM
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and its number quoted here
Message 5 of 9
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Re: Upload speed
21-01-2010 8:41 AM
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The ticket police are out in force today!
Message 6 of 9
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Re: Upload speed
21-01-2010 9:08 AM
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I'll go place the order now for you, as others have said it's always worth raising a ticket first so whatever we do is accountable
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 7 of 9
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Re: Upload speed
21-01-2010 9:11 AM
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Superb as always Chris, do you want a ticket raised?
I was not sure what required a ticket as all I wanted was the cap taken off the speed, was not as if I was changing package or raising a fault.
All the best
Michael.
I was not sure what required a ticket as all I wanted was the cap taken off the speed, was not as if I was changing package or raising a fault.
All the best
Michael.
Message 8 of 9
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Re: Upload speed
22-01-2010 7:55 AM
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Cheers Chris, all sorted as per usual, excellent support....
1mb upload has arrived
All the best
Michael.
1mb upload has arrived
All the best
Michael.
Message 9 of 9
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