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Upload speed

MikeyM
Grafter
Posts: 140
Registered: ‎06-01-2010

Upload speed

Hi,
I was upgraded to ADSL2+ 21CN today.
Can my upload speed be increased please?
Thanks
Michael.
8 REPLIES 8
dvorak
Moderator
Moderator
Posts: 29,499
Thanks: 6,627
Fixes: 1,483
Registered: ‎11-01-2008

Re: Upload speed

Your best bet is to raise a ticket first.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
MikeyM
Grafter
Posts: 140
Registered: ‎06-01-2010

Re: Upload speed

Will wait for one of the support staff on here to respond, they have been superb will all my queries etc so far. If a ticket is needed can do so once they have responded, not sure what needs a ticket and what does not.
dvorak
Moderator
Moderator
Posts: 29,499
Thanks: 6,627
Fixes: 1,483
Registered: ‎11-01-2008

Re: Upload speed

A ticket  really should always be raised in the first instance Smiley
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: Upload speed

and its number quoted here
MikeyM
Grafter
Posts: 140
Registered: ‎06-01-2010

Re: Upload speed

The ticket police are out in force today! 
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Upload speed

I'll go place the order now for you, as others have said it's always worth raising a ticket first so whatever we do is accountable Wink
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
MikeyM
Grafter
Posts: 140
Registered: ‎06-01-2010

Re: Upload speed

Superb as always Chris, do you want a ticket raised?
I was not sure what required a ticket as all I wanted was the cap taken off the speed, was not as if I was changing package or raising a fault.
All the best
Michael.
MikeyM
Grafter
Posts: 140
Registered: ‎06-01-2010

Re: Upload speed

Cheers Chris, all sorted as per usual, excellent support....
1mb upload has arrived  Grin
All the best
Michael.