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Upload speed low recently

benmango
Dabbler
Posts: 10
Registered: ‎24-10-2013

Upload speed low recently

Hi, we've recently noticed a real dip in our upload speeds - we had 0.2 tonight & 0.1 the past few evenings about the same time. Wondering if it's being capped in some way.
Can someone from Plusnet please look into this?
Ben
3 REPLIES
Kremmen
Rising Star
Posts: 501
Thanks: 5
Fixes: 1
Registered: ‎13-04-2013

Re: Upload speed low recently

Isn't this strange that I've noticed a few of these posts recently !
Mine did exactly the same a week ago and a cap was noticed.
Let's be careful out there !
Community Veteran
Posts: 5,472
Thanks: 292
Fixes: 4
Registered: ‎11-08-2007

Re: Upload speed low recently

Presumably you are talking about speedtest resuls ?.
Are you sure that another device in your house isn't using the upstream for p2p, or watching video, etc ?
Have you checked whether the upstream sync speed as reported by your router has reduced ?
Have you tried the "BT Wholesale Broadband Performance Test" to see what your exchange thinks your line can achieve ?
Enter your phone number in the box to the right of "Telephone Number of the broadband circuit:".
Click on the "Run Diagnostic Test" button.
Click "OK" to confirm that your phone number is correct.
Wait for the "Test Results" page to appear.
Kremmen
Rising Star
Posts: 501
Thanks: 5
Fixes: 1
Registered: ‎13-04-2013

Re: Upload speed low recently

In my case I used both Speedtest on my phone and via PC CAT to check. I was seeing speeds ranging from 0.02 to 0.1 depending on the time of day.
Since PN intervened I'm now up to 0.6 on average which has done the trick.
Let's be careful out there !