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Upload speed is capped.
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- Plusnet Community
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- Upload speed is capped.
Upload speed is capped.
21-02-2013 2:01 PM
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Just set up my broadband. Download speeds are fine (10 meg), but my upload speed seems to be capped as i'm only getting 0.35 meg (very slow).
Can you uncap it for me please.
Thankyou
My plusnet username is <snip>
jim:green username removed mod:end
Can you uncap it for me please.
Thankyou
My plusnet username is <snip>
jim:green username removed mod:end
Message 1 of 7
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Re: Upload speed is capped.
21-02-2013 2:13 PM
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This is normal in some areas. You can ring PN to see if it can be uncapped. I only got 0.10mg upload on sky (thats why i left for fibre) Also take your username off incase of fraudulent purposes.
Jamie
Jamie
Ex Plusnet Fibre customer. Sky Ultrafast (G.Fast) Customer using a Sky Hub 4.2. If you wish to say thanks, please click the thumbs up
Message 2 of 7
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Re: Upload speed is capped.
21-02-2013 2:21 PM
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Thanks, but have read similar posts on here and plusnet have uncapped them. Also leaving my username without a password is pretty useless to anyone, but thanks anyway
jim:quote
jim:quote
Message 3 of 7
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Re: Upload speed is capped.
21-02-2013 2:25 PM
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We can locate your account by using your Community Site username on our internal systems.
I've just got an order placed for you to have your upload speeds uncapped. That should complete at some point tomorrow
I've just got an order placed for you to have your upload speeds uncapped. That should complete at some point tomorrow
Message 4 of 7
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Re: Upload speed is capped.
21-02-2013 2:30 PM
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A happy ending for everyone!
Jamie
Jamie
Ex Plusnet Fibre customer. Sky Ultrafast (G.Fast) Customer using a Sky Hub 4.2. If you wish to say thanks, please click the thumbs up
Message 5 of 7
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Re: Upload speed is capped.
21-02-2013 2:34 PM
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Quote from: Chris We can locate your account by using your Community Site username on our internal systems.
I've just got an order placed for you to have your upload speeds uncapped. That should complete at some point tomorrow
Thankyou for your speedy reply and service
Message 6 of 7
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Re: Upload speed is capped.
21-02-2013 2:36 PM
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No problems at all and Welcome to the Community Forum
Message 7 of 7
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