Upload speed far too low
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- Upload speed far too lopw
Upload speed far too low
25-05-2014 11:37 PM
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Upload speed far too lopw
26-05-2014 9:59 AM
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Raise a ticket asking for it to be uncapped https://www.plus.net/wizard/?p=wizard&page=22883&wizard_id=38
Topic split off to its own thread
Re: Upload speed far too low
26-05-2014 10:20 AM
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Re: Upload speed far too low
26-05-2014 10:32 AM
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Why is the default so slow?
What speed should I expect once uncapping is completed?
Re: Upload speed far too low
26-05-2014 10:35 AM
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However you may have joined before they changed it
The reason it was low was that the initial trials of ADSL2+ showed some problems with instability and they played ultra safe. Now shown to be a wrong decision
You should get about 1000kbps
Re: Upload speed far too low
26-05-2014 10:51 AM
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c1000kbps sounds much better
Re: Upload speed far too low
26-05-2014 10:54 AM
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Re: Upload speed far too low
26-05-2014 10:57 AM
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I've made the agent in question aware so that this doesn't happen again
Re: Upload speed far too low
26-05-2014 11:04 AM
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There are far too many cases coming up where the agent places the order manually and gets it wrong
Can I suggest that the options screen should be changed to make the default uncapped
Re: Upload speed far too low
26-05-2014 8:25 PM
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(I was aware of the possibility of uncapping, but wasn't sure I wanted to risk it.)
Re: Upload speed far too low
26-05-2014 9:19 PM
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@Oldjim - Unfortunately that would require Dev work on our suppliers systems which isn't going to happen as it's something we should be getting right. Hopefully when our new provisioning solution has been released, we'll not see this as often, if at all.
Re: Upload speed far too low
27-05-2014 2:51 PM
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Re: Upload speed far too low
27-05-2014 3:46 PM
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Quote from: Oldjim There are far too many cases coming up where the agent places the order manually and gets it wrong
Given that this issue arises out of manual provisioning orders, is this an activity which is limited to a select group of agents? If so then is there not a small closed group who need to be reminded to alter the default setting - as I have raised before?
If it is a small group - put a "Do not forget to change US speed on manual orders" sticker on every screen!
Kevin
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Re: Upload speed far too low
27-05-2014 4:17 PM
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Re: Upload speed far too low
27-05-2014 8:38 PM
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