cancel
Showing results for 
Search instead for 
Did you mean: 

Upload speed capped?

mefibre
Grafter
Posts: 39
Thanks: 1
Registered: 13-02-2013

Upload speed capped?

I know from my previous ISP Be* that my line is capable of a download of about 10Mbps and an upload speed of about 1.7Mbps.
Since moving to Plusnet, my download has stayed the same but my upload has dropped to about 0.9Mbps.
I'm moving to FTTP anyway (as soon as someone opens my ticket...) but in the meantime big uploads are mucho frustrating - am I capped, and if so, can it be lifted?
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,484
Thanks: 246
Fixes: 68
Registered: 27-04-2007

Re: Upload speed capped?

Hi there,
As Be provide shared LLU broadband services that means the upload speed would have been different which is inherent to that type of connection. The connection you have with us based on ADSL2+ technology which offers a maximum upload of around 1mb.
Hope that explains it and that its not too disappointing.
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
mefibre
Grafter
Posts: 39
Thanks: 1
Registered: 13-02-2013

Re: Upload speed capped?

Cry
Roll on FTTP... that is pretty gutting news.