Upload speed, 0.10mb/s
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- Re: Upload speed, 0.10mb/s
Upload speed, 0.10mb/s
15-06-2014 10:07 PM
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Thanks,
Martin
Re: Upload speed, 0.10mb/s
16-06-2014 9:33 AM
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Re: Upload speed, 0.10mb/s
16-06-2014 10:03 AM
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Re: Upload speed, 0.10mb/s
16-06-2014 7:03 PM
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Uptime: 1 day, 5:56:38
DSL Type: G.992.1 annex A
Channel mode: Interleave
Maximum Bandwidth (Up/Down) [kbps/kbps]: 1,240 / 7,552
Bandwidth (Up/Down) [kbps/kbps]: 448 / 7,520
Data Transferred (Sent/Received) [kB/GB]: 0.00 / 1.48
Output Power (Up/Down) [dBm]: 11.5 / 17.5
Line Attenuation (Up/Down) [dB]: 4.5 / 14.0
SN Margin (Up/Down) [dB]: 29.0 / 12.5
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 0 / 372
CRC Errors (Up/Down): 0 / 0
HEC Errors (Up/Down): 0 / 0
BT speed results:
Download speed: 6.35
Upload speed: 0.37
Ping latency: 46.13
Current line speed: 6.5
The wifi router is Thomson TG585 v8.
Thanks,
Martin
Re: Upload speed, 0.10mb/s
16-06-2014 7:20 PM
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Re: Upload speed, 0.10mb/s
16-06-2014 8:02 PM
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The 0.37 was using ethernet and the BT speedtest. If I run it using the wifi, the upload speed is 0.08.
Re: Upload speed, 0.10mb/s
16-06-2014 8:59 PM
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Re: Upload speed, 0.10mb/s
16-06-2014 9:16 PM
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Have you looked at your exchange details to see if 21CN is available?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Upload speed, 0.10mb/s
16-06-2014 9:21 PM
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Re: Upload speed, 0.10mb/s
16-06-2014 9:23 PM
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I suggest leaving it for the morning where staff will pick it up and sort it
I have flagged it up so should ensure it is spotted
Re: Upload speed, 0.10mb/s
16-06-2014 9:28 PM
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That depends - if this user is on 20CN for a particular reason, then it is not ideal, but not totally broken.
Martin,
Put your phone number and post code in here and lets see what the Sam Knows BB checker says is available at your property / line. If 21Cn is available, then you ought to ask PN if they can re-provision you on 21CN (uncapped). This might deliver the top end of ADSL2+ speeds.
Kevin
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Upload speed, 0.10mb/s
16-06-2014 9:30 PM
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Re: Upload speed, 0.10mb/s
16-06-2014 10:27 PM
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Jim, thanks for flagging it up. Hopefully the PN staff can help in the morning.
Thanks for the help everyone.
Re: Upload speed, 0.10mb/s
17-06-2014 9:55 AM
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I've had a quick check through the details on your account and it appears that you are indeed on the 20CN product. Unfortunately after checking the availability for 21CN it seems that your exchange is capable however there are some capacity issues which means we cannot get an order accepted.
You can check the availability on the BT availability checker and it currently states that you should have additional availability on or around the 11th July 2014. It would be worth checking this between now and then as it has been known to be brought forward.
Thanks,
Adam C
Re: Upload speed, 0.10mb/s
17-06-2014 2:13 PM
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