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Upload capped

la3195
Newbie
Posts: 3
Registered: 14-03-2014

Upload capped

Hi all, I am a very new customer to PlusNet so I realise that its early days yet but my upload appears to be capped at 0.443kbps can this be changed?
Here are some details from my router:
Modulation : 4
Annex Mode : Annex A
Line State : 3
Lan Tx : 1280980
Lan Rx : 759211
ADSL Tx : 8715
ADSL Rx : 9586
CRC Down : 0
CRC Up : 0
FEC Down : 0
FEC Up : 0
HEC Down : 0
HEC Up : 0
SNR Up : 24.2
SNR Down : 6.2
Line Attenuation Up : 7.3
Line Attenuation Down : 12.0
Data Rate Up : 443
Data Rate Down : 15691

Thanks
L
2 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: Upload capped

Easily but it might be quicker to raise a ticket as it may not be picked up until Monday here https://www.plus.net/wizard/?p=wizard&page=22883&wizard_id=38
la3195
Newbie
Posts: 3
Registered: 14-03-2014

Re: Upload capped

Thanks for the advice Oldjim.