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Upload Speed

asha197
Newbie
Posts: 4
Registered: 12-05-2014

Upload Speed

I'm wondering if its possible to increase my upload speed? When doing speed tests im getting 17mb dl but a poxy 0.3mb ul. Is there anyway i can increase my upload speed ?Huh
7 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Upload Speed

I've placed an order for your upload speeds to be uncapped for you. You should notice a difference in the upload speeds from the early hours tomorrow morning.
Chris Pettitt
Cloud Environments Engineer
asha197
Newbie
Posts: 4
Registered: 12-05-2014

Re: Upload Speed

Thanks Chris. Does this come with any downsides at all? For example will it cost extra or effect download speeds? Thanks again
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Upload Speed

It doesn't affect your downstream speeds and it doesn't cost anything extra Smiley
It doesn't really have a downside. On a very, very rare occasion, it can cause a line to become unstable but it's very rare and I don't see that being the case with your line.
Chris Pettitt
Cloud Environments Engineer
asha197
Newbie
Posts: 4
Registered: 12-05-2014

Re: Upload Speed

That's amazing ! Thanks Chris ! You've made my day  Cheesy
asha197
Newbie
Posts: 4
Registered: 12-05-2014

Re: Upload Speed

After waiting a couple days and retesting my speeds, i still only have 0.9 mb upload speed and have 18 mb download speed. I know you said youve asked for it to be uncapped but is there any way you can check if this has actually been uncapped? Still seems very low. If it has been uncapped is there any way i can increase this furtherHuh
Superuser
Superuser
Posts: 10,429
Thanks: 1,914
Fixes: 19
Registered: 22-08-2007

Re: Upload Speed

Please post your router stats here.
At 0.9Mbps it looks like your speed is indeed "uncapped" and if so the line will do the best it can.
Annex M would give you more US speed at the expense of DS speed.  It is a chargeable option, however I think it is only available on business packages.
Plusnet Alumni (retired) LinnPlusnet
Plusnet Alumni (retired)
Posts: 1,686
Registered: 03-02-2014

Re: Upload Speed

Hi asha197,
I can confirm that your upload is indeed uncapped. Your upload sync rate is showing as 1.2Mbps and this is the best that you're going to be able to get on your line.
As Townman has stated - Annex M is a chargeable option and currently only available on business packages.