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Upload Speed

DieselSheff
Grafter
Posts: 74
Registered: ‎02-12-2013

Upload Speed

Hi i am wondering if anyone can help me . I am on Unlimited with free evening and weekend calls
but my problem is my upload speed, as an avid youtube uploader 0.37mb is not cutting it . i was wondering if a member of staff could possibly look at my account and sort me out a line upgrade to bump my upload speed up? thanks for your time Smiley
10 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,678
Thanks: 664
Fixes: 166
Registered: ‎05-04-2007

Re: Upload Speed

Looking at this now for you.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Gaffer
Community Gaffer
Posts: 17,678
Thanks: 664
Fixes: 166
Registered: ‎05-04-2007

Re: Upload Speed

Order placed, due to complete tomorrow.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
DieselSheff
Grafter
Posts: 74
Registered: ‎02-12-2013

Re: Upload Speed

Thank you very much . is this a free service upgrade dude?
Community Gaffer
Community Gaffer
Posts: 17,678
Thanks: 664
Fixes: 166
Registered: ‎05-04-2007

Re: Upload Speed

Yep, you're on ADSL2+ so uncapping the upload is free.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
DieselSheff
Grafter
Posts: 74
Registered: ‎02-12-2013

Re: Upload Speed

Cheers Buddy
dick:quote
fiyah
Newbie
Posts: 3
Registered: ‎17-05-2013

Re: Upload Speed

same problem here, upload speed is 0.38  Sad
DieselSheff
Grafter
Posts: 74
Registered: ‎02-12-2013

Re: Upload Speed

Quote from: fiyah
same problem here, upload speed is 0.38  Sad
dude make your own post asking em to uncap it bro
Community Gaffer
Community Gaffer
Posts: 17,678
Thanks: 664
Fixes: 166
Registered: ‎05-04-2007

Re: Upload Speed

Quote from: fiyah
same problem here, upload speed is 0.38  Sad


Unfortunately it's not as straightforward for you, that's because ADSL2+ isn't available at your exchange. If you want a faster upload speed then it will cost an additional £7.83 per month and this will change the upload speed from 448kbs to 832kbs. If you'd like this, can you create a ticket here requesting it: https://trials.plus.net and let us know
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
jasonfreeman
Grafter
Posts: 366
Registered: ‎29-10-2013

Re: Upload Speed

What is  832kbs in mb?
Community Gaffer
Community Gaffer
Posts: 17,678
Thanks: 664
Fixes: 166
Registered: ‎05-04-2007

Re: Upload Speed

Roughly 0.8Mbps.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff