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- Re: Upload Speed....
Upload Speed....
09-05-2013 2:24 PM
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I've been with PlusNet since Saturday, and done a few Speed tests. I'm getting 12-13 Mb download, which is okay (17Mb was estimated) but Upload is only 0.2 - 0.34 Mb. That's worse than I was getting with TalkTalk. Will it go up after 10 days or can it be changed sooner.
Thanks....
Thanks....
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Re: Upload Speed....
09-05-2013 2:41 PM
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Looks like you may need an upload uncap.
Either raise a ticket or one of the DC Team will pick up this thread.
Either raise a ticket or one of the DC Team will pick up this thread.
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Message 2 of 8
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Re: Upload Speed....
09-05-2013 3:44 PM
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.....raise a ticket.....
I don't know what that means.
I don't know what that means.
Message 3 of 8
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Re: Upload Speed....
09-05-2013 3:54 PM
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To raise a fault ticket , you need to log in to the member centre on the main site then select 'help and support' (near the top), not sure if this link will work: https://portal.plus.net/wizard/?redirect=http%3A%2F%2Ffaults.plus.net%3Freturn_page%3D22224%26amp%3B...
Alternatively, telephone customer services.
Alternatively, telephone customer services.
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Message 4 of 8
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Re: Upload Speed....
10-05-2013 10:02 AM
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Hi mkay19,
Welocme to Plusnet and our community forums
I've placed a modify order to uncap your upload speed, this will complete for you on Monday(13th May).
I hope this helps.
Welocme to Plusnet and our community forums
I've placed a modify order to uncap your upload speed, this will complete for you on Monday(13th May).
I hope this helps.
Message 5 of 8
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Re: Upload Speed....
10-05-2013 11:46 AM
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Thankyou...I'll let you know.
Message 6 of 8
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Re: Upload Speed....
14-05-2013 12:53 PM
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Hi,
Just to say, Upload speed now has gone up to 0.8. Download is slightly lower at 11.25
Thankyou.
Just to say, Upload speed now has gone up to 0.8. Download is slightly lower at 11.25
Thankyou.
Message 7 of 8
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Re: Upload Speed....
14-05-2013 1:39 PM
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Message 8 of 8
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