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Upload Speed

DieselSheff
Grafter
Posts: 74
Registered: ‎02-12-2013

Upload Speed

Hi i am wondering if anyone can help me . I am on Unlimited with free evening and weekend calls
but my problem is my upload speed, as an avid youtube uploader 0.37mb is not cutting it . i was wondering if a member of staff could possibly look at my account and sort me out a line upgrade to bump my upload speed up? thanks for your time Smiley
10 REPLIES 10
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Upload Speed

Looking at this now for you.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Upload Speed

Order placed, due to complete tomorrow.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
DieselSheff
Grafter
Posts: 74
Registered: ‎02-12-2013

Re: Upload Speed

Thank you very much . is this a free service upgrade dude?
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Upload Speed

Yep, you're on ADSL2+ so uncapping the upload is free.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
DieselSheff
Grafter
Posts: 74
Registered: ‎02-12-2013

Re: Upload Speed

Cheers Buddy
dick:quote
fiyah
Newbie
Posts: 3
Registered: ‎17-05-2013

Re: Upload Speed

same problem here, upload speed is 0.38  Sad
DieselSheff
Grafter
Posts: 74
Registered: ‎02-12-2013

Re: Upload Speed

Quote from: fiyah
same problem here, upload speed is 0.38  Sad
dude make your own post asking em to uncap it bro
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Upload Speed

Quote from: fiyah
same problem here, upload speed is 0.38  Sad


Unfortunately it's not as straightforward for you, that's because ADSL2+ isn't available at your exchange. If you want a faster upload speed then it will cost an additional £7.83 per month and this will change the upload speed from 448kbs to 832kbs. If you'd like this, can you create a ticket here requesting it: https://trials.plus.net and let us know
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
jasonfreeman
Grafter
Posts: 366
Registered: ‎29-10-2013

Re: Upload Speed

What is  832kbs in mb?
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Upload Speed

Roughly 0.8Mbps.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.