cancel
Showing results for 
Search instead for 
Did you mean: 

Upload Speed Query

pvmb
Rising Star
Posts: 282
Thanks: 17
Fixes: 1
Registered: 12-02-2014

Upload Speed Query

Hello,
I wonder if anyone can comment on this.
I have seen several comments on these boards relating to UPLOAD speed on ADSL. Last night I noticed a comment by OldJIm on somebody's reported speed statistics (sorry, can't now find the post) where they had posted a .png picture of results of 'Further Diagnostics' on the BT Wholesale BB Performance Tester.
The comment was to the effect that the 'Max Available Upload Speed' of 0.45Mbps was "slow" for the corresponding Download Speed. I too have always had an Upload Speed that seems capped at 0.45Mbps and this seems rather slow, on a previous ISP I could get around 1Mbps.
I just tried a quick test and on a laptop connected by wireless to a 582g router on an extension socket (so nothing as it should be!) I get a satisfactory 14Mbps download, but only 0.35Mbps Upload with a Ping latency of 33.25 mS. I can't at present do the extended diagnostics (I'm getting - "during the test an error occurred") but when I tried last night I got "Max Download 21Mbps"; "Max Upload 0.45Mbps"
Is this 'Max Upload Speed' as it should be?
TIA
5 REPLIES
Highlighted
Community Gaffer
Community Gaffer
Posts: 17,644
Thanks: 636
Fixes: 162
Registered: 05-04-2007

Re: Upload Speed Query

Hi there,
I'm happy to go and place an order to uncap your upload speed, this should give you an increase up to 1Mb. I'll post back shortly once the order is placed.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
pvmb
Rising Star
Posts: 282
Thanks: 17
Fixes: 1
Registered: 12-02-2014

Re: Upload Speed Query

May I ask if this is a charged for service?
dick:quote
Community Gaffer
Community Gaffer
Posts: 17,644
Thanks: 636
Fixes: 162
Registered: 05-04-2007

Re: Upload Speed Query

Nope, no additional charge.
The order is placed and should be complete tomorrow.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
pvmb
Rising Star
Posts: 282
Thanks: 17
Fixes: 1
Registered: 12-02-2014

Re: Upload Speed Query

OK. Thank you.
Community Gaffer
Community Gaffer
Posts: 17,644
Thanks: 636
Fixes: 162
Registered: 05-04-2007

Re: Upload Speed Query

This order is now showing as completed, so hopefully you're seeing the higher upload speeds on your line now.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff