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Upload Speed Cap

onyir
Newbie
Posts: 2
Registered: ‎29-06-2015

Upload Speed Cap

Hi,
I'm experiencing very slow upload speed with a more than reasonable download speed.

What do I need to have the upload speed uncapped?
Thanks.
3 REPLIES
Community Veteran
Posts: 26,720
Thanks: 934
Fixes: 10
Registered: ‎10-04-2007

Re: Upload Speed Cap

Is your exchange 20CN or 21CN?
Could you post your stats etc as requested here please: http://community.plus.net/forum/index.php/topic,96155.0.html
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Plusnet Help Team
Plusnet Help Team
Posts: 5,791
Thanks: 559
Fixes: 211
Registered: ‎01-01-2012

Re: Upload Speed Cap

I've placed the order to uncap your upload and this should complete within the next 24 hours.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
onyir
Newbie
Posts: 2
Registered: ‎29-06-2015

Re: Upload Speed Cap


Thank you for your help, Matthew