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Upload Speed Cap

onyir
Newbie
Posts: 2
Registered: ‎29-06-2015

Upload Speed Cap

‎29-06-2015 9:42 PM

Hi,
I'm experiencing very slow upload speed with a more than reasonable download speed.

What do I need to have the upload speed uncapped?
Thanks.
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jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Upload Speed Cap

‎29-06-2015 10:14 PM

Is your exchange 20CN or 21CN?
Could you post your stats etc as requested here please: http://community.plus.net/forum/index.php/topic,96155.0.html
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
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MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,906
Thanks: 1,522
Fixes: 479
Registered: ‎01-01-2012

Re: Upload Speed Cap

‎30-06-2015 10:15 AM

I've placed the order to uncap your upload and this should complete within the next 24 hours.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
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onyir
Newbie
Posts: 2
Registered: ‎29-06-2015

Re: Upload Speed Cap

‎30-06-2015 11:26 AM


Thank you for your help, Matthew
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