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Upload Capped at 480kbps on ADSL 2

madmal
Newbie
Posts: 2
Registered: 26-10-2017

Upload Capped at 480kbps on ADSL 2

Hi

 

I understand I have the default upload cap on ADSL my line. Is there anyone here from the Plusnet team that can help get this lifted ? 

 

I've done the usual checks and I'm on a 21cn WBC enabled exchange and also the BT availability checker confirms that my line is capable of 1Mbps upload.

 

Thanks

Mal

2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 12,751
Thanks: 106
Fixes: 32
Registered: 27-04-2007

Re: Upload Capped at 480kbps on ADSL 2

Hi there, sure. 

 

Can you drop me a private message with your username please?

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
madmal
Newbie
Posts: 2
Registered: 26-10-2017

Re: Upload Capped at 480kbps on ADSL 2

Sent, thanks.