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Upgrading to fibre - a quick question!
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- Re: Upgrading to fibre - a quick question!
Upgrading to fibre - a quick question!
16-09-2014 2:54 PM
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We are upgrading to fibre, the engineer is booked for the 22nd. However, we haven't taken delivery of the new router yet. Just a bit concerned that we may be stuck waiting for delivery and hence no broadband.
How long before the engineer/ after booking the upgrade, should we allow for delivery before we start to worry?
We signed up on the 6th Sept.
How long before the engineer/ after booking the upgrade, should we allow for delivery before we start to worry?
We signed up on the 6th Sept.
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Re: Upgrading to fibre - a quick question!
16-09-2014 3:02 PM
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The router should usually arrive a few days before activation. However, if you would like me to send it out early please PM me your username and I will
Dan
Dan
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Re: Upgrading to fibre - a quick question!
16-09-2014 3:37 PM
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My router turned up around 30 seconds before the engineer (actually a bit of exaggeration but they do seem to leave it until the last minute).
You can also connect straight from the BT FTTC modem to a PC via Ethernet in an emergency via a PPPoE - it might be worth doing a quick search and saving the instructions or printing them out just in case.
You can also connect straight from the BT FTTC modem to a PC via Ethernet in an emergency via a PPPoE - it might be worth doing a quick search and saving the instructions or printing them out just in case.
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Re: Upgrading to fibre - a quick question!
16-09-2014 3:39 PM
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I've sent the router out manually now so it should arrive in plenty of time for the installation
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Re: Upgrading to fibre - a quick question!
21-09-2014 9:11 AM
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Thanks Dan, router arrived about two days after your post. I thought I had replied, but using smartphone ,this not so smart person, didn't click 'post'.
All ready now, keen and eager.
All ready now, keen and eager.
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Re: Upgrading to fibre - a quick question!
21-09-2014 5:12 PM
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Quote from: DomS My router turned up around 30 seconds before the engineer (actually a bit of exaggeration but they do seem to leave it until the last minute).
My router showed up after the BTOR engineer had aleady started work.
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- Re: Upgrading to fibre - a quick question!