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Upgraded to Fibre Unlimited - Profile correct ?
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Upgraded to Fibre Unlimited - Profile correct ?
04-06-2013 10:30 AM
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Hi
Have upgraded yesterday to Fibre Unlimited from Fibre Essentials package but my connection line speed is showing 40Mb.
It may be given the distance from the cabinet this is all I can expect (projected max is 45Mb) but would be obliged if it could be confirmed that my speed profile has been set correctly (have read on here of occasions where this does not always happen so just double checking. IP should be subsequently deleted)
Cheers
Steve
Have upgraded yesterday to Fibre Unlimited from Fibre Essentials package but my connection line speed is showing 40Mb.
It may be given the distance from the cabinet this is all I can expect (projected max is 45Mb) but would be obliged if it could be confirmed that my speed profile has been set correctly (have read on here of occasions where this does not always happen so just double checking. IP should be subsequently deleted)
Cheers
Steve
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Re: Upgraded to Fibre Unlimited - Profile correct ?
04-06-2013 10:36 AM
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You might want to remove your IP address from the post above
The wholesale product set in our systems hadn't been updated from the 40Mb variant, I've updated that now and changed the profile to match the one from BTWholesale (53.7Mb).
The wholesale product set in our systems hadn't been updated from the 40Mb variant, I've updated that now and changed the profile to match the one from BTWholesale (53.7Mb).
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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Re: Upgraded to Fibre Unlimited - Profile correct ?
04-06-2013 11:03 AM
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Chris
Thanks for your swift response. I have removed the errant IP address.
Any ideas how long it should take to take effect and when/if I need to reboot my router ?
Cheers
Steve
Thanks for your swift response. I have removed the errant IP address.
Any ideas how long it should take to take effect and when/if I need to reboot my router ?
Cheers
Steve
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Re: Upgraded to Fibre Unlimited - Profile correct ?
04-06-2013 3:17 PM
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Hi, it should happen pretty much straight away and you shouldn't need to reboot, though if you haven't noticed any change yet the reboot should sort things for you
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