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Upgraded to Essentials Fibre with home phone - when activated?

mioki
Newbie
Posts: 3
Registered: 23-10-2008

Upgraded to Essentials Fibre with home phone - when activated?

I've been given a date (19 December) for switching the phone service over to plusnet - does this mean my upgrade from Value to Fibre is not activated until the same day? It was all installed a week ago but my download speed and account homepage are still 'value'.
1 REPLY
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: Upgraded to Essentials Fibre with home phone - when activated?

Hi, really sorry about that - I've just changed your account type for you, please let us know if that doesn't make any difference?