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Upgraded to Essentials Fibre with home phone - when activated?
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Upgraded to Essentials Fibre with home phone - when activated?
12-12-2013 2:32 PM
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I've been given a date (19 December) for switching the phone service over to plusnet - does this mean my upgrade from Value to Fibre is not activated until the same day? It was all installed a week ago but my download speed and account homepage are still 'value'.
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Re: Upgraded to Essentials Fibre with home phone - when activated?
12-12-2013 3:56 PM
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Hi, really sorry about that - I've just changed your account type for you, please let us know if that doesn't make any difference?
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